I felt completely cornered and rushed by the broker. They demanded immediate payment of the non-refundable deposit, warning that if I didn't book 'right now,' the rate would skyrocket. This high-pressure, fear-based sales tactic is unethical and make

The broker completely failed to verify the carrier's insurance status before dispatch. When a minor scratch occurred, we discovered the carrier’s policy had lapsed. The broker immediately disclaimed all liability, leaving me stuck paying for the repa

They assured me a full refund if they failed to find a carrier within 7 days. It's been 10 days, no carrier was found, and they are now stonewalling my refund request, offering only a credit for a future shipment. Completely unacceptable policy.

They booked my vehicle with an unreliable, low-rated carrier that was six hours late for pickup and dropped the car off at 2 AM. The broker simply washes their hands of the issue, claiming the carrier is a separate entity. Zero accountability.

This broker's quote was a total bait-and-switch scam. They gave me a rock-bottom price just to secure my deposit, then called three days before pickup saying 'no carrier will take it at that rate' and demanded a $400 increase. Absolutely dishonest pr