The broker lied repeatedly about the expected transit time. They promised 3-5 days, but the car sat waiting for three days at the initial pickup hub because the carrier was consolidating loads. It ult [More]
After I paid the deposit, I found a direct carrier myself for cheaper and tried to cancel. The broker made the cancellation process impossibly difficult, requiring multiple forms, notarizations, and t [More]
They assigned a truck that was far too large to access my residential street for pickup, something they were warned about repeatedly. The driver refused to come down the street, forcing me to drive th [More]
I felt completely cornered and rushed by the broker. They demanded immediate payment of the non-refundable deposit, warning that if I didn't book 'right now,' the rate would skyrocket. This high-press [More]
The broker completely failed to verify the carrier's insurance status before dispatch. When a minor scratch occurred, we discovered the carrier’s policy had lapsed. The broker immediately disclaimed a [More]
They assured me a full refund if they failed to find a carrier within 7 days. It's been 10 days, no carrier was found, and they are now stonewalling my refund request, offering only a credit for a fut [More]
I was quoted $1000.00 to ship a vehicle form MA to CO. I paid a total of 304.00 for a reservation, thinking that I was reserving a spot to transfer my vehicle, it turned out that I was wrong. Brian [More]
DO NOT FALL FOR THEIR LOW BID BS. Know that is up to the independent drivers to accept that quote. They know that the drivers won't and then talk you up. And if you cancel, they don't return deposit! [More]
They booked my vehicle with an unreliable, low-rated carrier that was six hours late for pickup and dropped the car off at 2 AM. The broker simply washes their hands of the issue, claiming the carrier [More]
This broker's quote was a total bait-and-switch scam. They gave me a rock-bottom price just to secure my deposit, then called three days before pickup saying 'no carrier will take it at that rate' and [More]
