Poor Experience – Broker Mismanagement L

I booked Mercury Auto Transport to ship my vehicle from California to New Jersey. Mercury assigned Team Up Trucking LLC as the carrier, but my car was picked up by an entirely different company—US Roa [More]

Mercury Auto Transport - We are very sorry to hear about the frustration you experienced during your transport. We do want to clarify a few important points. Mercury Auto Transport is a licensed broker, and we are always u...

HORRIBLE Experience! Do NOT Hire.

This broker hired an inexperienced driver who hit an overpass and totaled my vehicle during transport from OH to NYC. The driver's insurance is only paying out a nominal sum for the value of the vehi [More]

bad service

bad service. picked up my car 6 hours late and dropped off 5 hours late. the day of pick up. jacked the price up by $200. don't use these people.

Never came through

After much research and reading of reviews, my husband and I decided on Mercury Auto Transport. We contacted them and a phone call with Drew Rightnour was scheduled for the next day. The phone call we [More]

Mercury Auto Transport - We sincerely apologize for the stress and inconvenience this experience caused you. While we always do our best to meet requested pickup dates, it’s important to note that transport dates are never gu...

Missing paintings

I had this company transport my car from Sandy Utah to Covington Kentucky. I was told that I could put things in the trunk and they would be taken care of and safe I put in some of my paintings. I’m a [More]

bait and switch on price

They quoted one price then charged $375 more to get our car off the truck. Total rip off. Won't respond now. TOTAL SCAMMERS. DO NOT USE. I CONTACTED BBB AND WILL TAKE THEM TO SMALL CLAIMS COURT.

SCAM SCAM SCAM

This company is a HUGE SCAM! Signed a contract on 08/30 a day before my pick up BREACH THE SIGN CONTRACT WITH MY $150 DEPOSIT AND WENT FROM $400 To $700 and when I asked for my refund like they stated [More]

Worst company to ship car with

Bad customer service, Manager Daniel does not appreciate customers that uses their service multiple times all he care about is money! Hazel No Response

Bait and Switch scam artists! Theft on

Safe Auto Trucking LLC for clarification on company they are located at: 13512 Bustleton Ave, Apt. 5304| Philadelphia, PA 19116 They performed the old BAIT AND SWITCH scam on me on August 19, 2025 We [More]

Not trustworthy

These guys accepted to pick up my car from the auction. They failed to pick on Friday but promised to pick it up on Monday. This was after over 50 transporters had called, seeking to pick up the same [More]