I booked a car transport and paid a deposit as required. Everything seemed legit at first. But once they had my money, they stopped answering my calls and emails. The pickup never happened, and I ende [More]
I’ve never dealt with such poor communication in my life. They disappear as soon as they have your booking, and after that, you’re on your own. They made me feel completely powerless in the process.
I strongly advise staying away from this company. Communication is the backbone of any transport service, and they simply don’t have it. I was left completely in the dark, not knowing where my vehicle [More]
Professionalism is non-existent here. I spent hours chasing them for basic updates that should have been proactively provided. Calls were dodged, promises of “we’ll get back to you” were never kept, a [More]
This is by far the worst company I’ve dealt with. They failed at the simplest thing: keeping me informed. Calls went unanswered, emails ignored, and I was left feeling completely abandoned.
Definitely [More]
Contracted with Navi to transport a vehicle from Florida to SC. They guaranteed full insurance for "peace of mind". They chose an irreputable carrier and did not properly vet them for insurance. The [More]
The upfront salesman was helpful but gave us incorrect information on dates and after that it was a complete disaster. Don't plan on any schedule they give you or time frame that day. They sell your t [More]
I was quoted $800 to ship my car from Vero Beach to Western North Carolina. I signed the contract. three weeks in advance of availability date. They blamed an internal software change for booking it o [More]
I made a reservation with Antonio a couple of days ago and today I got a call from someone else that they could transport my car today from VA and deliver to in CA on Saturday. I confirmed that I coul [More]
Navi and Bur Transportation are possibly the worst companies I've ever worked with and this has been a terrible customer experience in shipping a vehicle.
Both companies should be ashamed of their p [More]
Easily 0 stars. I’m actually confused on how they have any good reviews. The day my car was supposed to be picked up, I heard nothing from them. I had to call THEM and then they informed me that my ca [More]
Stay away from Navi. They quote low rates that they cannot deliver. They tried to get an extra $800 out of me when the truck no-showed the day I was supposed to have a pick up. Their communication [More]
Bait and switch here, BEWARE!!! I was quoted a price for closed transportation, then told that they had a carrier but they were requesting more money or they could ship for less money if i shipped ope [More]
