Dear D.H., Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. At SGT Auto Transport, we place the highest value on transparency, communication, and customer satisfaction, and we regret that this was not fully reflected in your recent transport. We understand how important it is for our customers to feel supported throughout the entire process, including after delivery. To ensure your concerns are properly addressed, our dedicated Customer Satisfaction Team will be reaching out to review your case in detail, clarify what occurred, and determine how we can best assist you moving forward. We sincerely appreciate you bringing this to our attention and giving us the opportunity to improve. Sincerely,