Review Report Review
bad practice

David Submitted this review about SGT Auto Transport
Review made Live: 9/1/2025 4:13:00 PM
I had an extremely disappointing experience with SGT Auto Transport that I feel compelled to warn others about. I contracted them to transport a vehicle and was initially quoted a price, but the process quickly turned into a bait-and-switch scheme. After signing a contract, they attempted to increase the cost by $200 USD, claiming it was a penalty for a failed dispute with a previous $149 USD charge that their agent assured me would be resolved by simply changing my card details. This advice was misleading, as it led to the debt being sent to Midwest Fidelity Services LLC for collection, who have since harassed me with calls before 8 AM while I’m on duty with my command—clearly a violation of fair practices. The lack of transparency and poor communication was staggering. Despite their claims of a price-match guarantee and no hidden fees, I was left stressed and out of pocket. The agent’s negligence caused significant inconvenience, and the follow-up collection efforts have put my credit at risk. I strongly advise avoiding SGT Auto Transport unless you’re prepared for deceptive tactics and unprofessional service. I’m pursuing further action through the CFPB to address this, but others should think twice before trusting this company.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#7H9UAW
Quote or Order Cost:
$1374