My car was ok but the driver was 2 days late and had multiple unacceptable excuses which he gave 3+ hours after he said he would arrive. The agent did nothing and just said "he must be running late."

I was displeased with my service. There was a lot of miscommunication and there was damage to my car that has yet to be addressed. I would not use this company again due to poor customer service.

Shipped my car from Florida to Pennsylvania without any problems! Roadrunner picked up the car exactly on the date I set for availability. Car arrived in PA in record time and in perfect condition. Highly recommend this company!

I recently moved from the west coast to the east coast and had Roadrunner ship both vehicles from door to door. Staff on both ends of the country were on top of their game, easy to work with, and highly professional. Highly recommended and would cer

Our RAV4 was shipped 1250 miles in two days. Since I had not done this before, I wasn't sure how long it would take, so I had to change contact information for receipt of the vehicle the night before because I wouldn't be there in time. Customer serv

They will tell you what you want to hear just to get you to sign, then you will not get a carrier assigned. 4 weeks ago I booked and the pickup is scheduled for today, still no carrier assigned and being told "maybe wait until the end of the week".

Horrible company/service; doesn't do job; doesn't respond to consumers; use someone else. They failed to deliver on their commitments and wouldn't respond to inquiries.

After a bad experience with another car transport company (Nexus Auto Transport), Roadrunner came to the rescue. Their quote was a bit pricier but you get what you pay for! I was extremely pleased with their service and they got my car from West Virg

Requested transport from Denver to Medford OR. Rapid pickup from ready date. Carrier assishned and delivered in 3 days. Online quote was 200 dollars less that actual cost. Raised price twice on me, however was willing to pay difference based on s

Roadrunner was able to book our transport from Georgia to California and find a driver within a few days. I was quite impressed and we were happy they were able to get my partner's car here so quickly. The drive got the car from Georgia to our house

Responsive, fast, and reliable. I was waiting for another company to schedule the date but there is no progress after a week. But RoadRunner processed everything within a day and pick up the vehicles the next day and delivered in a week from west coa

SCAM! We are going on day 3 of my car being MISSING!!! The scheduled delivery date was 4/30 and I never received a call from the carrier or Roadrunner- they just didn't show up and still have not. I have been calling for 3 days literally all day to l

The driver's a cool guy. Called to delay the pickup time for a day, still managed to deliver at the scaduled date. The final price did get higher than the initial quote but no higher than those of other companies.

When I search for shipping company to ship my cars from Illinois to California, they were quickly to responded my search. They were quickly charged my money and they even charged more money for shipping cost which is fine. The day they supposed to pi

I had problems with my shipment, but the worst part of it was their customer service (or rather, the lack of customer service). They are quick to make a sale and take your money, but are next to impossible to get a hold of by phone once they’ve secur

I was able to easily arrange pickup and delivery of my Subaru Legacy and was pleased with the simple to use online interface and the friendly driver.

This was the first time ever transporting a vehicle. The process was surprisingly simple and communication about the timing of pickup and what to expect was on point. The driver was extremely thorough and took great care with the vehicle. The rece

Once the driver arrived, service was exceptional! The car was picked up on the date agreed to, and arrived on the agreed to date. Our only concern with the transaction was the commitment to an earlier date that company couldn't meet. Although we s

Communication from the deriver was excellent. He made us feel very secure in our decision to use RoadRunner. Price was fair. Transport time was very reasonable.

The sales man promised my car would be picked up 2 to 3 days after booking...I waited 3 weeks and then lost patience and found another more liable company (they were more realistic on price) who got the car picked up within 24 hrs and delivered withi

We scheduled a transport from NC to MA and the very next week our Pilot was picked up and at it's new home in MA. The entire process from quote to delivery was perfect. I was very impressed with the guys that picked up the car. They were knowledgea

Driver could not find the location to pick up our car and it was very simple. He had a strong accent and I had a difficult time understanding him. Finally his daughter called me and helped very much guiding him to our location. We do question our it

I would give 5 stars but ended up paying and extra 30% over quoted price. Still reasonable but a good sized jump. I needed more character apparently, so there.

Taylor Donahue was my rep. After he made promises he disappeared once paid. Taylor also misled me about payment stating that full payment is not due until a confirmation for p/u and delivery was confirmed. Taylor Donahue called me to get payment bu

We found a new EV/Hybrid vehicle for thousands less than was available anywhere near us. Finding a carrier to transport it the 2300 miles without negating the savings was tantamount to bringing the deal to a close. Roadrunner not only offered a gre

My Honda S2000 was in storage while I was working abroad and I returned to a State 1000 miles away. For a very reasonable price, i was able to easily book and have the car delivered to me in perfect condition. I would recommend Road Runner to anyon

The customer service and communication between myself and the road runner team left a lot to be desired. The vehicle was picked up Thursday evening, for a 6 hour commute from Tucson, At, to Las Vegas, Nv. I was told the transport crew would spend the

No fuss pickup and drop off. Driver kept in good contact and was able to answer any questions I had. I scheduled a 3 day transport and it arrived as expected (timely). The driver even jumped the car when he dropped it off (vehicle hadn't been run I a

I recently shipped my car with Roadrunner and the whole process went very smoothly. Very professional company and helpful staff. I would recommend them to anyone and will use them for any future moves.

Service was as expected and everything went very smoothly. Couldn't be happier with how easy this was. Car and items inside were undamaged. Highly recommend to others seeking car transportation