15 Grumman Rd W
Bethpage NY, 11714
This company hung us out to dry. Their sales team was very misleading with regard to the pickup date for our vehicles. Until we called them on the date we had requested pick up, they had given us no indication that apparently they were not going to b
moved our car from Seattle to Boston efficient pickup good communication perfect car dropped at location as planned. would recommend to anyone moving a car a great distance
I have to have a car transported from Las Vegas to California. The company was fantastic. Everyone I dealt with was friendly and very professional.The car was picked up and arrived exactly when the said.Great company.
By far the worst car transport service. To start I spoke to “Nick Pomo Roman” who promised me that my car could be picked up in a weeks time. He told me I would receive a phone call later in the week to confirm the driver. As it became closer to the
These ppl get your money and then good luck talking to customer service. Nobody ever answers and you will be on hold for 1hr and then they hang up on you. Last min they jacked up my quote from 1600 to 3200. Stay away
Vehicle was not picked up at the date that it was scheduled. It wasn’t until a week later that a carrier was found to transport my car. The car did end arriving at the same desired time but; I had to pay more for the carrier then quoted.
Transported car from Florida to Arizona. Car picked up on time, very polite and respectful drivers. Car arrived a day early and delivered by same driver. Car delivered intact and without damage. Very satisfied.
Roadrunner was a very good first time car shipping experience. The prices were extremely high at no fault of theirs, due to Covid and everyone in the country seems to be moving. From what I shopped around, they were competitive. They picked up the ca
After calling a company and setting up a pickup date the pickup date came and went with no word. 3 calls later I decided to Call Roadrunner. They came when it was setup. Moved the car in a couple days and it is safely across the country! Perfect
I needed to get a classic car picked up in Florida and I had a very tight window for the pick-up. Roadrunner took my order and picked up the car one day later. This was exactly what was needed. They delivered the car to Scottsdale, AZ in a four da
Thank you for the great service and quick delivery. All your staff was extremely helpful and knowable. We will be recommending you for transportation services. Thanks again!
I contacted this company to have my two vehicles shipped from Oregon to Arizona. The sales team was super responsive and I decided to book the job. As the date got closer I wanted to talk to the salesperson who helped me. I called his extension an
Great service, I'm a first time user. They were on time and no hidden cost!!! Everything was fully explained and the customer service is outstanding!! Highly recommend this company!!
The delivery to my house was faster than expected. I paid for the upgrade on top level and vehicle arrived with no damage. I would definitely use again.
If you are looking for a professional, well organized, customer friendly service do not bother with this place. They will lie to get you to work with them promising guaranteed prices and pick up dates. They don’t offer any times or condolences for mi
I was misled upon initial contact when the representative confirmed that my truck would be picked up next day, after a different company completely failed to satisfy their end of the contract. At the end of the next day, i called back and was told th
Great customer service, great communication and provided quality vehicle delivery. I do wish I would the driver had contacted me before the vehicle pickup so I could have informed him of the location and details however I would still recommend this s
Absolutely the worst. Incompetent, inconsiderate, interested in only their fee, which, of course, increased since the first price they gave me. My car was originally scheduled to be picked up May 10th and delivered May 14th. It finally arrived o
Order was placed in 18 May for a ready date of 1 June because I was going out of town 4 June...here we are 3 June and still no carrier assigned. No one picks up the phone to discuss situation and the chat function all they say is "no date is guarante
Absolutely terrible customer service. I have never been spoken to so rudely on multiple occasions by a service representative. My experience has been 100% negative. I would highly recommend putting your money and trust elsewhere, as this company will
READ THEIR YELP REVIEWS FIRST - 1.5 stars out of ~700 reviews!! I used Roadrunner to ship a vehicle from CO to FL. The third-party carrier was El Traveiso Auto Transport. The vehicle made it, however it was badly damaged. Repair estimates ranged
My car was ok but the driver was 2 days late and had multiple unacceptable excuses which he gave 3+ hours after he said he would arrive. The agent did nothing and just said "he must be running late."
I was displeased with my service. There was a lot of miscommunication and there was damage to my car that has yet to be addressed. I would not use this company again due to poor customer service.
Shipped my car from Florida to Pennsylvania without any problems! Roadrunner picked up the car exactly on the date I set for availability. Car arrived in PA in record time and in perfect condition. Highly recommend this company!
I recently moved from the west coast to the east coast and had Roadrunner ship both vehicles from door to door. Staff on both ends of the country were on top of their game, easy to work with, and highly professional. Highly recommended and would cer
Our RAV4 was shipped 1250 miles in two days. Since I had not done this before, I wasn't sure how long it would take, so I had to change contact information for receipt of the vehicle the night before because I wouldn't be there in time. Customer serv
They will tell you what you want to hear just to get you to sign, then you will not get a carrier assigned. 4 weeks ago I booked and the pickup is scheduled for today, still no carrier assigned and being told "maybe wait until the end of the week".
Horrible company/service; doesn't do job; doesn't respond to consumers; use someone else. They failed to deliver on their commitments and wouldn't respond to inquiries.
After a bad experience with another car transport company (Nexus Auto Transport), Roadrunner came to the rescue. Their quote was a bit pricier but you get what you pay for! I was extremely pleased with their service and they got my car from West Virg
Requested transport from Denver to Medford OR. Rapid pickup from ready date. Carrier assishned and delivered in 3 days. Online quote was 200 dollars less that actual cost. Raised price twice on me, however was willing to pay difference based on s
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