15 Grumman Rd W
Bethpage NY, 11714
Price Quote definition:A quoted price can't be changed once the client accepts it. RR in reality gave an ESTIMATE as they changed the price. Delivery took over 14 days (MI to FL). RR is not easy to communicate with once they have your vehicle.
Pick my car up right in time like he said he would and it arrived a day early great customer service will definitely use this company again in the future!
Thank you Roadrunner, you were the only ones actually able to complete the request that I had. Numerous other companies had tried but you got it done!! Thank you for transporting two trucks on a pretty much desolate route.
Very pleased with RoadRunner Auto Transport. They set me up with RPM Express which was very fast and thorough. They picked up in IL. on the day they were suppose to and two days later they delivered it to FL. No problems. I’m a happy camper.
Scheduled on a Tuesday. Picked up that Friday. Delivered 10 days later. No damage. The entire process was smooth and convenient. I would hire again for transport needs. Thank you.
Every thing went perfect. I have 0 complaints I would use them in a second ! They were on time, kept in touch with me. Brought the car as close to me as possible!
My car is over a week late on being delivered. The communication is terrible and they do not not deliver on their promises. There is absolutely no recourse to take or any way for me to find out anything about the location or the timing of when my v
I hire a roadrunner because I was told that they are the number one shipping company Nationwide, that couldn't have been further away from the truth. I booked with them on the 17th and was told by Rob that I was going to have my vehicle picked up tha
This company hung us out to dry. Their sales team was very misleading with regard to the pickup date for our vehicles. Until we called them on the date we had requested pick up, they had given us no indication that apparently they were not going to b
moved our car from Seattle to Boston efficient pickup good communication perfect car dropped at location as planned. would recommend to anyone moving a car a great distance
I have to have a car transported from Las Vegas to California. The company was fantastic. Everyone I dealt with was friendly and very professional.The car was picked up and arrived exactly when the said.Great company.
By far the worst car transport service. To start I spoke to “Nick Pomo Roman” who promised me that my car could be picked up in a weeks time. He told me I would receive a phone call later in the week to confirm the driver. As it became closer to the
These ppl get your money and then good luck talking to customer service. Nobody ever answers and you will be on hold for 1hr and then they hang up on you. Last min they jacked up my quote from 1600 to 3200. Stay away
Vehicle was not picked up at the date that it was scheduled. It wasn’t until a week later that a carrier was found to transport my car. The car did end arriving at the same desired time but; I had to pay more for the carrier then quoted.
Transported car from Florida to Arizona. Car picked up on time, very polite and respectful drivers. Car arrived a day early and delivered by same driver. Car delivered intact and without damage. Very satisfied.
Roadrunner was a very good first time car shipping experience. The prices were extremely high at no fault of theirs, due to Covid and everyone in the country seems to be moving. From what I shopped around, they were competitive. They picked up the ca
After calling a company and setting up a pickup date the pickup date came and went with no word. 3 calls later I decided to Call Roadrunner. They came when it was setup. Moved the car in a couple days and it is safely across the country! Perfect
I needed to get a classic car picked up in Florida and I had a very tight window for the pick-up. Roadrunner took my order and picked up the car one day later. This was exactly what was needed. They delivered the car to Scottsdale, AZ in a four da
Thank you for the great service and quick delivery. All your staff was extremely helpful and knowable. We will be recommending you for transportation services. Thanks again!
I contacted this company to have my two vehicles shipped from Oregon to Arizona. The sales team was super responsive and I decided to book the job. As the date got closer I wanted to talk to the salesperson who helped me. I called his extension an
Great service, I'm a first time user. They were on time and no hidden cost!!! Everything was fully explained and the customer service is outstanding!! Highly recommend this company!!
The delivery to my house was faster than expected. I paid for the upgrade on top level and vehicle arrived with no damage. I would definitely use again.
If you are looking for a professional, well organized, customer friendly service do not bother with this place. They will lie to get you to work with them promising guaranteed prices and pick up dates. They don’t offer any times or condolences for mi
I was misled upon initial contact when the representative confirmed that my truck would be picked up next day, after a different company completely failed to satisfy their end of the contract. At the end of the next day, i called back and was told th
Great customer service, great communication and provided quality vehicle delivery. I do wish I would the driver had contacted me before the vehicle pickup so I could have informed him of the location and details however I would still recommend this s
Absolutely the worst. Incompetent, inconsiderate, interested in only their fee, which, of course, increased since the first price they gave me. My car was originally scheduled to be picked up May 10th and delivered May 14th. It finally arrived o
Order was placed in 18 May for a ready date of 1 June because I was going out of town 4 June...here we are 3 June and still no carrier assigned. No one picks up the phone to discuss situation and the chat function all they say is "no date is guarante
Absolutely terrible customer service. I have never been spoken to so rudely on multiple occasions by a service representative. My experience has been 100% negative. I would highly recommend putting your money and trust elsewhere, as this company will
READ THEIR YELP REVIEWS FIRST - 1.5 stars out of ~700 reviews!! I used Roadrunner to ship a vehicle from CO to FL. The third-party carrier was El Traveiso Auto Transport. The vehicle made it, however it was badly damaged. Repair estimates ranged
My car was ok but the driver was 2 days late and had multiple unacceptable excuses which he gave 3+ hours after he said he would arrive. The agent did nothing and just said "he must be running late."
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