1201 Orange St Ste 7160
Wilmington DE, 19801
My cousin recommended Navi Auto Transport when I needed to move my car for school. The process went better than I expected. Their agent guided me step-by-step, and the driver was courteous and respectful. My car reached its destination in perfect con
Excellent customer service from start to finish. I had to move my car for work relocation from Colorado to Florida, and Navi Auto handled it without stress. The booking process was quick, the updates were frequent, and the car arrived right on schedu
Navi Auto Transport did exactly what they promised. I got a fair quote, scheduled pickup within two days, and received timely updates the whole way through. The driver checked the car carefully before loading it, which gave me peace of mind. When it
I had to transport my vehicle from Dallas to Boston and decided to give Navi Auto a try after seeing good feedback online. From the first call, I could tell they valued communication. The dispatcher explained the timeline clearly, and the driver kept
Navi is horrible service. They quote was $709 in a day or two they said $979 claiming no one will drive lower then that. It is bait. Don’t ever use them. They keep changing pricing.
DO NOT BOOK! Was quoted an amount and they called daily with a higher amount asking to approve. Finally for over $500 more they gave me a "take it or leave it" and now I sit over a week later with no transport. SCAM!
Absolutely horrible communication!! I've been the one to have to reach out for updates. Been a stressful 2+ week process. Signed a $900 contract with them. They didn't bother listening to the pick up instructions. Just called me today and said they c
Be aware of this company they give you a quote for transportation pick ups but what you don't realize is that it is an estimate which in turn makes prices subject to change. My quote was for 1,379 dollars and 150.00 deposit. I was told to pay the dri
No star at all. Less than no star. Charged me $150 deposit. Did not show up on the scheduled day When contacted, tried to charge an additional $1000. When I canceled the contract, they refused to refund my deposit and wanted and additional $300 to ca
Carrier called me day of telling me I owed $175 more for the move. All brokers are scams, they tell you whatever price they want to tell you. I gave a 1 month move window and they still increased my price after disregarding the bid that I signed and
I scheduled weeks in advance for transport. I called several times and was assured it was scheduled. At the last minute the price was nearly doubled and the date of pickup was not assured. This is not a transport service it is a broker. We ended up t
A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundreds now, because my schedule is totally messed up and i"ll have to read transportation arrangements!
Navi transport by far has some of the worst customer service ever. I ordered an enclosed trailer and was given an open trailer. I've been calling the company to speak with a supervisor, and they have been given me a constant run around. I asked to be
Stay away. Car was received damaged with no follow up or concern from Navi. They give you a good bid, just low enough to get you to work with them, then appear to hire people that are less than qualified. Over 2000.00 in damage.
Still waiting on our car to arrive. Navi has been absolutely terrible with communication- we are having to call them- there is NO accountability. Car was supposed to be delivered to CA from TX on Monday - it's Saturday. DO NOT USE THEM.
There’s nothing more frustrating than being left without answers, and that’s exactly what happened here. I was promised regular updates, but after the initial booking, it was silence. Even after multiple calls, I got no clear timeline or explanation.
What should have been a straightforward car transport turned into a headache. Nobody could give me a clear timeline, and every update I received contradicted the last. It was as if the left hand didn’t know what the right hand was doing. Communicatio
Navi is horrible service. They quote was $709 in a day or two they said $979 claiming no one will drive lower then that. It is bait. Don’t ever use them. They keep changing pricing.
Top-notch company. From the first call, I felt confident. They delivered on every promise—fast, safe, and transparent. Easily the most reliable auto transport I’ve worked with.
Everything was handled professionally from start to finish. The booking process was simple, the driver polite, and the car arrived spotless. Will absolutely use Navi again.
I’m impressed with how organized Navi Auto is. Their system kept me updated automatically, and their staff still followed up personally. Delivery was on time and without issue.
Overall solid service. The driver was friendly, and the car arrived safely. It would’ve been nice to get one more tracking update, but otherwise, everything ran smoothly.
The communication from Navi Auto was excellent. The staff explained every step and sent texts throughout. My car arrived early, and everything went exactly as planned.
I had to change my pickup date last minute, and Navi Auto adjusted without complaint. That flexibility made a big difference. The delivery was smooth and right on time.
What impressed me most was how transparent Navi Auto was. No hidden fees, no confusion. The driver was respectful, and the whole process was on time and organized.
Navi Auto took great care of my car. The driver stayed in touch during the route, and support checked in after delivery to confirm everything went well. That personal touch really stood out.
A minor paperwork hiccup delayed pickup slightly, but Navi resolved it quickly and covered the extra day. Their honesty and follow-through made a strong impression. Would recommend.
The whole experience was outstanding. Navi Auto’s updates kept me at ease, and the driver delivered my vehicle in perfect condition. It’s rare to see such consistency these days.
Booking was quick and easy. The quote stayed the same from start to finish, no hidden costs. The driver handled my car carefully and even called before arriving. Great, trustworthy company.
Delivery took one extra day because of a routing change, but Navi explained it clearly and kept me updated. Car arrived safely, and support followed up afterward. Appreciate the professionalism.
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