This broker's quote was a total bait-and-switch scam. They gave me a rock-bottom price just to secure my deposit, then called three days before pickup saying 'no carrier will take it at that rate' and [More]
I had the truck confirmed and scheduled for pickup at my facility. An hour before the driver's arrival time, I received a call stating the 'shipment was re-booked due to capacity issues.' This forced [More]
Car was not delivered on time. Drive could not speak English and got lost picking up the car and dropping it off. He had the wrong address for the shipping company plus the driver damage the door latc [More]
This company really earned my trust. I had to move my sedan from Nevada to Georgia, and Navi Auto handled everything without stress. The team was upfront about the pickup window, stayed communicative [More]
I’m giving Navi Auto a strong 5-star rating because of their service quality and communication. The entire process, from quoting to delivery, felt organized and trustworthy. The driver double-checked [More]
I’ve used a few transport companies before, but Navi Auto was the most professional so far. Booking was simple, the staff was polite, and they responded quickly whenever I called to confirm details. M [More]
Navi Auto Transport provided a dependable service during my relocation. What stood out most was their transparency. The quote was accurate, the pickup happened within the timeframe promised, and there [More]
I needed to ship my vehicle from Oregon to North Carolina, and Navi Auto made the process a lot easier than I expected. Their team explained the schedule clearly and sent reminders before pickup. The [More]
I’ve shipped vehicles before, but Navi Auto stands out for its clear communication and professionalism. The team confirmed every detail ahead of pickup and even called during transit to give updates. [More]
My cousin recommended Navi Auto Transport when I needed to move my car for school. The process went better than I expected. Their agent guided me step-by-step, and the driver was courteous and respect [More]
Excellent customer service from start to finish. I had to move my car for work relocation from Colorado to Florida, and Navi Auto handled it without stress. The booking process was quick, the updates [More]
Navi Auto Transport did exactly what they promised. I got a fair quote, scheduled pickup within two days, and received timely updates the whole way through. The driver checked the car carefully before [More]
I had to transport my vehicle from Dallas to Boston and decided to give Navi Auto a try after seeing good feedback online. From the first call, I could tell they valued communication. The dispatcher e [More]
Navi is horrible service. They quote was $709 in a day or two they said $979 claiming no one will drive lower then that. It is bait. Don’t ever use them. They keep changing pricing.
DO NOT BOOK! Was quoted an amount and they called daily with a higher amount asking to approve. Finally for over $500 more they gave me a "take it or leave it" and now I sit over a week later with no [More]
Absolutely horrible communication!! I've been the one to have to reach out for updates. Been a stressful 2+ week process. Signed a $900 contract with them. They didn't bother listening to the pick up [More]
Be aware of this company they give you a quote for transportation pick ups but what you don't realize is that it is an estimate which in turn makes prices subject to change. My quote was for 1,379 dol [More]
No star at all. Less than no star. Charged me $150 deposit. Did not show up on the scheduled day When contacted, tried to charge an additional $1000. When I canceled the contract, they refused to refu [More]
Carrier called me day of telling me I owed $175 more for the move. All brokers are scams, they tell you whatever price they want to tell you. I gave a 1 month move window and they still increased my p [More]
I scheduled weeks in advance for transport. I called several times and was assured it was scheduled. At the last minute the price was nearly doubled and the date of pickup was not assured. This is not [More]
A failure to pick up car in day it was guaranteed. Bad businesses move to break a promise like that. Will cost me hundreds now, because my schedule is totally messed up and i"ll have to read transport [More]
Navi transport by far has some of the worst customer service ever. I ordered an enclosed trailer and was given an open trailer. I've been calling the company to speak with a supervisor, and they have [More]
Stay away. Car was received damaged with no follow up or concern from Navi. They give you a good bid, just low enough to get you to work with them, then appear to hire people that are less than qualif [More]
Still waiting on our car to arrive. Navi has been absolutely terrible with communication- we are having to call them- there is NO accountability. Car was supposed to be delivered to CA from TX on Mond [More]
There’s nothing more frustrating than being left without answers, and that’s exactly what happened here. I was promised regular updates, but after the initial booking, it was silence. Even after multi [More]
