I chose this company based on promises of reliability and “great customer service,” but my experience was the opposite. Communication was slow, inconsistent, and often inaccurate. I had to constantly [More]
From start to finish, Navi Auto handled everything perfectly. The driver was polite, communication was clear, and my vehicle arrived ahead of schedule. Great value for the price.
Navi Auto made my cross-state move easy. Booking was simple, and updates came at every step. My car arrived early, spotless, and without a single scratch. Highly recommend their professional service.
[More]
Quotes are given for shipping, agreements and contracts are signed, and then within days of pickup the contract amount is changed. Beware... the "quote" you get is not a real quote.
I cannot talk to a human!!! The AI bot keeps trlling me to repeat my request then hangs up
I notified them to cancel the pickup but cannot get confirmation it was cancelled
Do not waste your time
Pretty good experience overall. A bit of waiting at pickup, but the driver was friendly and professional. My vehicle arrived safely, and the price was reasonable for the distance covered.
Navi Auto handled my transport with care and precision. The team was organized, kept me updated, and delivered the car faster than I expected. I’d happily recommend them to anyone.
My car was delivered exactly as promised, no damage, no hidden costs. I really appreciated how easy the process was from the start. Great experience overall and worth the money.
Everything went well, though there was a slight mix-up with the pickup time. Navi Auto resolved it quickly and even followed up afterward to make sure I was satisfied.
The level of professionalism was impressive. Even when there was a minor paperwork issue, Navi caught it early and fixed it before it caused delays. Communication and execution were spot on.
Customer support was excellent — polite, patient, and clear. The driver called before arrival, handled my car carefully, and delivered ahead of schedule. Couldn’t ask for a better experience.
Very satisfied with Navi Auto. They helped me move my car across states without a single issue. Everything was tracked, and the price was fair compared to others I checked.
The process was good overall, though I wish updates came a bit faster. Still, the staff was responsive when I reached out, and the delivery went smoothly. Would use them again.
Professional and transparent service. I had to change my pickup time at the last minute, and they handled it without complaint. Everything else went perfectly, and my car arrived earlier than expected [More]
Had a small delay during pickup, but Navi Auto resolved it quickly and apologized. I appreciate that kind of accountability. Overall, I’d say it was a positive and trustworthy experience.
First time using an auto transport company, and Navi Auto made it stress-free. The driver was friendly, arrived early, and handled everything professionally. My car reached its destination spotless.
This company really values honesty. I paid exactly what I was quoted, no last-minute surprises. The driver was on time, and the customer support made sure I was informed from pickup to drop-off.
The transport took a little longer than expected because of weather, but Navi kept me informed the entire time. Car arrived safe and sound, and the staff was courteous throughout the process.
Excellent service all the way through. Navi Auto kept communication open and professional. My car arrived in perfect shape, and the cost matched the original quote. Can’t ask for more when it comes to [More]
Bait and Switch. I should have trusted the warnings. We had to wait over a week (well past the window they set for us) to get word of a transport option. The price was $700 over their quote. Everythin [More]
The team was polite, but that didn’t make up for the lack of clear communication. I had no idea when my car would be picked up or delivered until the last minute. Every question took days to get answe [More]
Working with this company was exhausting. I was constantly chasing them for updates because they never reached out on their own. Every promise of a callback was broken, and I had to repeat the same qu [More]
From booking to delivery, everything went exactly as promised. The driver was polite, kept me updated, and delivered my car a day early. Smooth process, fair pricing, and zero stress. I’d definitely u [More]
I booked a car transport and paid a deposit as required. Everything seemed legit at first. But once they had my money, they stopped answering my calls and emails. The pickup never happened, and I ende [More]
I’ve never dealt with such poor communication in my life. They disappear as soon as they have your booking, and after that, you’re on your own. They made me feel completely powerless in the process.
