I transported my car from midwest to Seattle , about 2000miles away in May 2023.
Customer Service :4/5
Best way to reach them is phone call, they are very prompt and always available over the phone.
M [More]
US Car Go Freight Logistics LLC - We appreciate your detailed feedback on your car transport experience. It's great to know that our customer service and prompt communication were positive aspects for you. We understand your concern a...
Our car was delivered to us in good condition, and in the estimated time frame. You need to know you are dealing with a broker, and not the actual company that will be driving your vehicle - but that [More]
SGT Auto Transport - Thank you for your valuable feedback regarding your recent experience with our car transport service. We apologize for any inconvenience caused and appreciate you taking the time to share your concern...
As all car shipping services are, SACD is simply a broker. They assist in connecting consumers with contracted drivers to get cars where they need to go. Cost, communication and responsiveness with SA [More]
The transporter that was chosen worked great however this review is more about the connection to them. I was severely under quoted for the delivery. It was something I had two weeks to figure out. [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
Overall I was happy with the service BUT Juan did not follow up directly with the booking confirmation nor the bill of lading, I had to request these. At the port I was requested to come back 1.5 hour [More]
AutoStar Transport Express - From- Juan Acosta (888) 802-8250 Ext. 2260. Hi Aimee Flint! Thank you for taking your time to share you experience. We are so glad to hear your transport experience was great. It is always great to h...
Overall I felt the service was good outside of the two times I had to reach out because my contact had not sent the proper forms to proceed in the step. First: I was at the port dropping off and didn’ [More]
AutoStar Transport Express - From- Juan Acosta (888) 802-8250 Ext. 2260. Hi Aimee Flint! Thank you for taking your time to share you experience. We are so glad to hear your transport experience was great. It is always great to h...
From order till arrival is very good, except driver demand for extra charge when pick up was not as quote. Needs to be more honest with customers. Everything else is fine.
RoadRunner Auto Transport - Thank you for your feedback. We apologize for any discrepancies in the quoted price. Our billing department will be in contact with you to address the issue. We appreciate your understanding and value...
I am torn of how to rate my experience with AmeriFreight. I appreciated the clarity of their website and the professionalism of the agent who contacted me before I decided to hire them, as this was so [More]
I set up the time and date to ship my car, but some issues coming up have to reschedule my car next day. And having difficulty connecting with drivers if you are the customer.
I got my car safe and sound. But the arrival time changed twice. My driver didn’t speak English and that presented a problem. They told me to fill out a review or the guy who set it up wouldn’t be pai [More]
