The agent at Mercury Auto Transport was great in handling details of the car shipment, for the most part and made the process fairly easy. When signing documents for shipment there was quite a bit of [More]
Mercury Auto Transport - Thank you for taking the time to share your experience. We're glad to hear that your assigned agent at Mercury Auto Transport was helpful and made the initial process fairly smooth. However, we’re tru...
Good customer service and car carrier service, but the final price ended up being double that of the original quote, which is very misleading.
AmeriFreight Car Shipping - Thank you for your feedback. We're glad to hear you were satisfied with the customer service and carrier experience. Regarding pricing, we understand how frustrating it can be when the final cost exce...
Brian was exceptional as a job and made a very good effort on every problem or issue that came up. Only thing I would hope to improve on is making sure the delivery Driver has all the forms of payment [More]
My car arrived in good shape. My issue is that when I booked my car I was told that I could guarantee a delivery date for an additional $500 and I paid it. My car was not delivered on time and I was t [More]
Montway Auto Transport - We appreciate your feedback and are glad to hear that your vehicle arrived safely. However, we regret any misunderstanding regarding the service you selected. The additional fee you paid was for a gua...
This was an okay experience. I would use again but their time management wasn't the best. It did get better with the delivery. It was shaky from the inception though.
Quoted $700. message that driver broke down & could not pick up, I was not told anyone was picking up that day. New quotes increased $300+. Ended $850.
Understand, the pickup & delivery/drop locations are not my property. Both properties were leased locations for parking. Also understand, they were picking up a classic muscle car - pro street (it's [More]
Got my car that had transmission issues transported. Worked with Victory Winzel, he was prompt and answered all my questions. It would have been nice if they were straightforward about $450 being need [More]
I told them I had a deadline for transport and they came thru with that but charged me 200 more after the fact and after we agreed on a price. However the driver which is chosen by all drivers so it’s [More]
Poor communication:
Communication was great directly with SGT in the beginning, quick to respond, friendly and answered all questions but after the agreement was done there was practically no communic [More]
SGT Auto Transport - Dear Eric,
We sincerely apologize for the inconvenience and stress caused during your vehicle transport experience. We understand the importance of clear communication and regret that our service f...
