Beware of this company and the industry. After being quoted a "discounted price" as a return customer, they missed the 3 day pick up agreement. After several calls and chats, on day 4 I received a cal [More]
SGT Auto Transport - Dear G C Carate,
Thank you for sharing your feedback, and we are sorry to hear about your experience. We would like to advise you that we operate within an estimated pickup window, and our dispatch...
I did a lot of research and ended up contracting SGT to move my car from CA to MI. 1 hour before the pickup was scheduled, they contacted me and told me that the Carrier would not do the Transport for [More]
SGT Auto Transport - Dear Ken,
Thank you for sharing your feedback, and we are sorry to hear about your experience. We operate with estimated, not guaranteed, pickup windows. To avoid potential delays, our dispatchers...
Our car was damaged when trying to load onto the trailer. The the ramp was not adequate- the Dodge Challenger SRT got stuck and slipped. Misleading xxx
SGT Auto Transport - Thank you, Jeanette and Taylor, for sharing your feedback.
We are sorry to hear about your experience. As stipulated in point 12 of our signed terms and conditions, it is clearly stated that SGT fu...
First, I called SGT back on 3/3/23 to get a quote for their service and to get the details on how the transport of two vehicles would work. I was given a quote for our cross-country move but since we [More]
SGT Auto Transport - Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your move and we appreciate your feedback. We take customer feedback seriously, and we assure you tha...
I had talked to several people about liking my car when they drop it off. When I got to my car after three days of drop off my car was unlocked with items missing. I had sent a message right away and [More]
i left instructions with several people to leave car locked and when i arrived to the car it was unlocked with items missing. i told 3 different people including the driver to lock the car. all i ge [More]
I was sent a text the morning of pick up stating they would arrive between 12pm-3pm. Hauler did not arrive until 10:00pm and we had to take the car to him. Definitely would not use again!
SGT Auto Transport - We appreciate your feedback and apologize for the inconvenience! We will audit your order and address the issue with the carrier company.