I had to track down the broker through their social media profile just to get a response after they ignored my calls and emails for two days. This level of customer service abandonment proves they are [More]
"Their 'professional contract' was full of typos, grammatical errors, and conflicting clauses, suggesting it was quickly put together by someone with no legal or industry experience. This lack of prof [More]
I felt pressured into giving a five-star review immediately after booking, with the broker claiming it was needed for 'their internal metrics' before any service was even rendered. This is a clear att [More]
The broker completely failed to communicate the specific dimensions and weight of my modified vehicle to the carrier, resulting in the carrier showing up with the wrong type of trailer. This basic fai [More]
DO NOT WORK WITH SONIC AUTO TRANSPORTATION
JAKE JAKE JAKE (424) 600-7470
If you respect your time, your drivers, and your business -- stay far away from this company.
We had a confirmed pickup schedu [More]
Their 'door-to-door' service promise was misleading. The carrier refused to navigate the final mile of my neighborhood and demanded I meet them at a shopping center parking lot five miles away. The br [More]
The representative I dealt with constantly contradicted themselves. One day they claimed the car was on a truck heading west, the next day they said it was waiting for pickup, causing massive confusio [More]
It’s evident this company has no real brokerage experience. They spent days trying to find a carrier for a common route and ended up posting the job for such a low amount that no experienced carrier w [More]
This broker demonstrates a profound lack of professional communication. Every single update I received was generic and inaccurate. They operate solely via vague, copy-pasted emails, and the single rep [More]
They attempted to extort me a day before ship date demanding $900 on a signed binding agreement of $550. I refused and they charged a $200 cancellation fee which I have under dispute on my credit card [More]
