The most dishonest, bad faith business I have ever dealt with. Had a contract for my car to be delivered for a set amount. Refused to honor the agreed upon price and kept my $150 deposit. If u cant pr [More]
Montway Auto Transport - Thank you for your feedback. We regret to learn of the issues you experienced with your order. At Montway, we are committed to delivering exceptional service. Regrettably, we are unable to locate your...
3+ weeks late. No comm from Montways sub driver/transport company. Drivers truck towed and impounded. All f/u by me. Driver joy rided my car to tune of $18 in tolls billed to me. Montway only offered [More]
Montway Auto Transport - We regret to hear about the toll charges incurred by your transponder. Please note that our shipping notifications and website clearly advise removing transponders prior to transport. During transit, ...
My car showed up almost a week late with NO communication from the company that the truck shipping it was towed. The day it was supposed to arrive from MIA it was still in SFL and the company had not [More]
Montway Auto Transport - Dear Kendall, I regret the inconvenience you've experienced. Auto logistics is inherently multifaceted. While our drivers are committed to punctual service, unforeseen delays can arise due to various ...
Car still with carrier, no delivery as promised today. 12+ hrs later, no response to update requests. Ignored by both Montway and carrier. The carrier still has my car. Delivery was promised today, b [More]
I contracted Montway Auto Shippers to bring my brand new 110K vehicle from Colorado Springs Co. to New Mexico.
The booking agent was very pleasant, gave me a reasonable price for enclosed transport a [More]
Montway Auto Transport - Thank you for sharing your experience. We sincerely apologize for the delays, poor communication, and frustration caused during your transport booking. Transporting a high-value vehicle should be seam...
It took 9 days to get car picked up, I was told car would be picked up between 1-5 days. I had to call to get updates, no one EVER reached out to me on status of pickup.
Montway Auto Transport - Thank you for your feedback, and we sincerely apologize for the delay and lack of proactive communication regarding your pickup. While our pickup windows are estimated, we understand how important tim...
I hired Montway to ship a car to me a couple of weeks ago. As the pickup date was getting closer I had heard nothing from them so I contacted them to see what was happening with my pickup. No return c [More]
Montway Auto Transport - Thank you for sharing your experience. We apologize for the frustration caused by the delayed communication and the issues surrounding your cancellation. Once an order is canceled, we process cancella...
I want to start by saying that we used Montway four times and were pleased with the companies they hired to transport our cars between California and Florida. The fifth time, however, was awful, and b [More]
Montway Auto Transport - Hello, we are sorry to hear there was a problem with your shipment. Such situations are never an expected part of the auto shipping process, but they can happen. Unfortunately, we are unable to identi...
My vehicle was covered in dust/dirt inside and out when picked up.
My car went from Austin, TX to Honolulu, HI with covered transport from Austin to San Diego which was an additional cost of about $5 [More]
Montway Auto Transport - I’m sorry your vehicle arrived so dirty despite the enclosed transport. While covered carriers offer extra protection, they can’t eliminate all dust—especially on overseas legs. For this reason, we ad...
The company had me pay up front the $69 claim insurance. Told me the vehicle would be picked up within 24-48 hours. 2 weeks later vehicle is still waiting to be picked up. Other companies have contact [More]
Montway Auto Transport - Thank you for your review. We have investigated this order and found that the order was booked with our standard service which does not have guaranteed pick-up date options. This means it can take on ...
