The team was polite, but that didn’t make up for the lack of clear communication. I had no idea when my car would be picked up or delivered until the last minute. Every question took days to get answe [More]
Working with this company was exhausting. I was constantly chasing them for updates because they never reached out on their own. Every promise of a callback was broken, and I had to repeat the same qu [More]
I booked a car transport and paid a deposit as required. Everything seemed legit at first. But once they had my money, they stopped answering my calls and emails. The pickup never happened, and I ende [More]
I’ve never dealt with such poor communication in my life. They disappear as soon as they have your booking, and after that, you’re on your own. They made me feel completely powerless in the process.
I strongly advise staying away from this company. Communication is the backbone of any transport service, and they simply don’t have it. I was left completely in the dark, not knowing where my vehicle [More]
Contracted with Navi to transport a vehicle from Florida to SC. They guaranteed full insurance for "peace of mind". They chose an irreputable carrier and did not properly vet them for insurance. The [More]
Navi and Bur Transportation are possibly the worst companies I've ever worked with and this has been a terrible customer experience in shipping a vehicle.
Both companies should be ashamed of their p [More]
Easily 0 stars. I’m actually confused on how they have any good reviews. The day my car was supposed to be picked up, I heard nothing from them. I had to call THEM and then they informed me that my ca [More]
