Ryan
Submitted this review about Yellowfin Logistics LLC Review made Live: 5/7/2025 12:38:00 PM
Terrible experience! Secured a 4/16 transport the day before with $300. The transport never arrived, and I was never informed. On 4/19 I inquired about the delivery date and they said it would be pushed based on the Easter holiday (4/20), but not that they hadn't executed pickup. Multiple calls and texts the next 8 days went unanswered.I fired them 4/26 and was informed that their policy is that since I terminated the contract they get to keep the $300! Pretty sweet deal for them for not doing their job and not communicating with their customer. After much effort, they offered a $150 refund so they could avoid me protesting the charge with the credit card company, which I declined.
Shipment Details
Origin:
Miami, Florida
Pickup:
Never
Destination:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
None provided
Quote or Order Cost:
$1600
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