Company Response Review Report Review
Anger management class needed for Drivers

bugboy Submitted this review about United Road Services, Inc
Review made Live: 12/15/2010 11:16:00 AM
Driver called after car was picked up and wanted to drop car off close to interstate 20 miles away instead of delivering to my address. When I refused, driver became angry. When he showed up 2 days late, he became upset that he was going to have difficulty turning his transport around and he was confrontational to the point I had to call the sheriff for fear he was about to physically assault me. Driver refused to give me keys until Sheriff arrived.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
555555
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Pamela Adkins from United Road Services, Inc Submitted this response.
Response Date: 1/31/2011 12:12:00 PM
After further reviewing this situation, the customer was contacted with resolution ....customer requested Transport to remove the review and submitted a revision which was never posted.