I didn't get to CHOOSE my shipper - this was done by the manufacturer of the spa cover that I ordered. Once my order was completed and handed off to Trend Transport - it sat and sat and sat and sat on a dock somewhere in California. I reached out t

Their website still says my item will be here on May 12. It is not here. Every time I call they give me some reason for why it’s not here, usually a broken truck, and they promise me a new date. That date comes and goes and we go through the cycle al

Companies that use Trend Transportation for delivery services are hurting their own customer service image. This company does not deliver on time and has a terrible tracking website. I can't do anything to penalize Trend Transportation for its poor s

If I could rate the company lower, I would. I received notification from Trend on July 22 that my item had shipped from California with a delivery date of July 26, 2021. The 26th came and went, but no delivery. The status was not updated in their