Aaron A.
Submitted this review about Transport Connection Review made Live: 10/19/2010 8:52:00 AM
What a breath of fresh air! To understand exactly how happy I am with Bill and Transport Connection you should first understand my horrible experience with Direct Express (http://www.transportreviews.com/review/00079227.asp). They were awful so I requested another quote and was contacted by Bill Avrich at Transport Connection.
What a completely different experience! Bill explained how the entire process worked and told me that the lowball price the other company quoted me would never get my car shipped. And since I had already waited 16 days on them I was inclined to believe him. He gave me a quote that was more than the other company but not significantly more, and well within reason. That was at 2pm. At 6 pm that same day Bill contacted me again and put me in a conference call with a driver who picked up my car within the next couple of days. The car was picked up at friend's house who commented to me how easy the process was and how wonderful the driver was.
My car was delivered on time by that extremely helpful, friendly driver. Within a few minutes of having my car delivered Bill called me again to make sure everything was okay.
Bill and Transport Connection have been an absolute phenomenal company to work with. Honesty and communication are the hallmarks of a great business and they have them in abundance. I will absolutely work with Transport Connection again and have recommended them already to friends and coworkers. I wish there was a rating higher than 5-stars.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
41034
Quote or Order Cost:
$710
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