I will have to start by saying I really had a very bad experience with SWIFT Auto. I had booked an enclosed one for my car and it was supposed to be picked up yesterday 7th Aug 2025 and when I called them to check if the driver was assigned they said they are negotiating with the drivers and would call back in couple of hours. After couple of hours when I called they they started saying that the assigned driver was backing off and would not be available to pick my car because the other person who was tagged with my car was not ready and I might have to pay the entire amount if I wanted the car to be picked up yesterday. I really was hoping this. Finally after multiple discussions with SWIFT they finally sent a driver to pick my car today 8th Aug 2025 for the price that we agreed upon first but this was not an enclosed one(I was completely unhappy about it). The only reason why I’m giving 5 star is because of the way their customer handling was. They were patient and tried their best to make sure that they could serve the best. I should mention Hazel Rose who handled this very well.
Shipment Details
Origin:
Germantown, Maryland 20876
Pickup:
Late
Destination:
Coppell, Texas 75019
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30431904-SH
Quote or Order Cost:
$750
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