Review Report Review
Their name should be STAY-AWAY TRANSPORT

David Submitted this review about Stateway Auto Transport
Review made Live: 4/30/2014 2:53:00 PM
Where do i start. I got a call back from Mike saying they could do better on the price. So he came down a lot to 795.00. I asked if this price is for enclosed? He told me it was and he would send me an email. When i got the email it never said enclosed. I had to call back 2 time to get my answer. That the big thing over there you will NEVER speak to a live person on a call to them.So i try emailing Pam (the dispatcher) At first i emailed her 2 times asking what is going on with the pick up.I was told it take 1 to 7 days,but i would hear something very soon. I did i got a call 5 days into it That they want 300 MORE dollars. I said no but i wanted the car so i told them i would split the difference with them. NOPE they said they would not. Now we are on the 9th day i left 4 email for pam never did she respond back. I was told she called me on my cell phone ( sorry i work for the government my cell phone is on and working 24/7). So when i email her 2 more time still no reply why didn't she reply to them if she called. Now i just want my money back and go to a place where they don't try t scam you. I read a review that was almost the same as mine. I wish they posted it sooner i would have never gone to them. Now there are more post of the same thing happing to other people. If you want to take a chance and get the run around the call them if not find your self another carrier. ones that answer the phone when you call. if you don't believe me call for yourself
Shipment Details
Origin State:
Minnesota
Pickup:
Never
Destination State:
New Jersey
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1296190
Quote or Order Cost:
$795