Company Response Review Report Review
Beware!! Don't use this broker!

Michael Booth Submitted this review about Sonic Auto Transportation
Review made Live: 4/10/2025 5:45:00 AM
Beware! Don't use a broker, go straight to a reputable driver owned company. Started well with a reasonable signed quote. Next day, at time of pickup, extorted into 60% higher cost!! take it or leave it. Then the misinformation continued. Reasons for being late, false information, careless or inaccurate responses to then the ghosting. Repeated calls go unanswered, calls to management never returned. Just needed honest answers, there were none to be had with them. Save yourself the headache and stay away from Sonic.
Shipment Details
Origin State:
Oregon
Pickup:
Late
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20322413
Quote or Order Cost:
$1750

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 4/23/2025 4:30:00 PM
Dear customer, Unfortunately, we are only the middleman between you and the driver and have no power to determine the final cost, only to make an impact on the driver in order to make the price as reasonable as possible. Our agent did his best to get the price as low as he could, however that was the lowest rate that drivers agreed on, and it was proposed to you as well.