Company Response Review Report Review
Bad Business / Bait & Switch

Andrew Taylor Submitted this review about Sonic Auto Transportation
Review made Live: 4/3/2025 12:24:00 PM
Bait and Switch. This company provides a "low ball" quote at 50% less than the going rate. They then provide you with all the reasons why they can not find a driver for that rate. Their contract stipulates that a cancellation fee can be charged if you cancel before five (5) business days. I am now at nine days and they are still giving me reasons as to why I have to pay the $200 cancellation fee. And that is the scam, regardless of whether they can actually find a driver for the quoted rate or not, they will find every reason to at least charge you the $200 cancelation fee. DO NOT GET SCAMMED BY THESE PEOPLE.
Shipment Details
Origin State:
North Carolina
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20317370
Quote or Order Cost:
$200

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 4/8/2025 7:16:00 PM
Dear Customer, thank you for reaching out. We apologize for any confusion caused. We want to provide you with a more detailed response, however, we weren't able to identify your order in our system. Please, contact us at claims@sonic-auto.com to provide your order ID or contact phone number. Have a blessed day!