Company Response Review Report Review
No accountability and no follow through

Scott Submitted this review about Ship a Car Direct
Review made Live: 2/8/2025 2:53:00 PM
I recommend *NOT* going with ShipACarDirect. I was initially impressed with their service, they came back with a fair quote (not too high, not the lowest) and shielded you away from the noise and was very responsive. I had a clear ask and they accepted. After that it was silence; I reached out multiple times, and no response. Finally I called the emergency line and talked to someone else, where I was told what I wanted was not possible. This was already after 5 days, and instead they gave me a different price (I wouldn’t have accepted initially) and different conditions, and then responded back within ours and put me on the spot. Bad service, bad pricing.
Shipment Details
Origin State:
Indiana
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
115830
Quote or Order Cost:
$1450

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/11/2025 11:19:00 PM
Hi Scott, We're sorry to hear about your experience. We've tried calling you to discuss this, but haven't connected. If you'd like to discuss this further and seek a resolution, please call us back at your convenience. We are posting this same response to all the other sites you have copy and pasted your review to.