Parker Shannon
Submitted this review about Ron's Car and Truck Haul Review made Live: 8/16/2004 11:54:00 AM
Stay Clear!
Very Friendly dispatcher, Lisa, who will sell you on this "Family Business". Turns out, they just plain lie to you (with every excuse in the book). 5 days in a row they were an hour away and comming to pick up the car. I understand delays, but clearly there was no intention to pick up the car. Most frustrating is they stopped answering their phone and wouldnt return voice mails. Instead of giving me a reasonable schedule, they just told me what I wanted to hear, even though they couldnt deliver.
She also lied about her service. I had agreed to an enclosed 2 car trailer pulled by a duel wheeled Dodge. Then Lisa slipped and said he was late because They 4 vehicles to drop off. She confessed that there are 2 motorcycles jammed in there with your cars so they can make money.
Finally, Lisa tried to shake me down for another $100, after I had already signed the contract with the broker, saying that the Broker (National Auto Transport) made a mistake on the quote.
Stay away from this fly by night "Family Business"
Update I just got a phone call from Lisa telling me I'd better get a lawyer because she is suing me over my Review on 8/16.
(same day a good review is posted?). I don't doubt that Ron's Car & Truck Haul is capable of doing a good job for someone. But when problems occur (and they often do in car hauling), Lisa would rather tell me stories than the truth.
My opinion stands, Stay clear.
Shipment Details
Origin State:
Alabama
Pickup:
Not Provided
Destination State:
New Jersey
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$1050
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