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SCAM

SW Submitted this review about Regal Auto Transport
Review made Live: 6/27/2023 7:50:00 AM
This company is a scam. I contracted moving services through Medal of Honor Moving and needed my car shipped too from NV to GA. Sonia gave me a referral to another company called US Auto Transport aka Regal Transport. The owner is Ronnie and was told that they give good rates and are a good company to work with. Spoke to Ronnie, rates seemed reasonable, received my contract, and paid a deposit of $225. I called Ronnie a week or so prior to giving him my actual address and everything was still on schedule. On the day my car was supposed to be picked up I didn’t hear from the driver or the company. I called early afternoon to voice my concerns and was told not to be concerned that the driver was running behind schedule but was on his way and would contact me 1-2 hours out. It’s now evening, and I still have not heard from anyone. I called the office and this time the office was closed. I left an urgent message for Ronnie explaining the situation and also stating that I had an evening flight, and needed to know where was the driver? No response or phone call. I barely caught my flight and had to leave my car and items behind. The next day I received a call from someone wanting to confirm my pick-up date. I stated that you guys screwed me over and that the car was supposed to be picked up the day before. I was blatantly lied to and never heard back from Ronnie or his company, no apologies and they kept my deposit even though they were in the wrong. US Auto Transport/Regal Transport is a scam and Medal of Honor works closely with them by referring customers and receiving a kickback. They are all THEIVES AND I WANT MY MONEY BACK!!!!!
Shipment Details
Origin State:
Nevada
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
679969
Quote or Order Cost:
$1225