They will abuse of your situation, lack transparency, and miss commitments

William T Submitted this review about Premium Auto Transportation LLC
Review made Live: 5/13/2025 4:04:00 PM
I had to give this business one star to post this review, but they don't deserve even that. Working with Premium Auto Transportation LLC has been one of the worst and most painful decisions I have ever made. They lure you in with seemingly reasonable low prices, only to hit you with a price increase – sometimes exceeding 100% – the day before. Obviously, I felt I had to agree because they knew how to take advantage of my situation, given that I didn't have any other option to stay on schedule with my plans. They will abuse your situation, knowing you are in a no-win position with nothing to bargain. I had to deal with Joseph Brown, and he even said, 'If that's not okay, do you want me to cancel the order?' How do you answer that when you're stranded in the middle of Utah and desperately need to get back to NJ? They are unprofessional, abusive, and operate like scammers, to say the least. By the way, they even picked up my truck one day late in NJ and also delivered it late in NJ. A total logistical disaster.