HAROLD LEE
Submitted this review about Passport Transport Review made Live: 3/2/2012 10:53:00 AM
I purchased a 1967 Camaro in Minnesota and needed it transported to Louisiana where I live. I have used Passport several times previously and called them about delivery. I was told that the most direct route required for delivery was not one that was normally done and that it may take longer to arrange than more conventional deliveries. However, they could take care of delivery if I was willing to work with them. I have been very happy with all of my prior deliveries by Passport and had no deadlines for receiving this car so I agreed.
I decided to contact other carriers after arranging delivery with Passport, on the outside chance one of the others may have something more definite that would work. I requested quotes from at least ten other carriers and received basically the same response from all of them. "The pickup and delivery was not on one of their established routes" and every one of them declined to give a quote or even explore the possibility of delivering the car. Now I've read and heard good things about most of the other carriers I contacted and I'm sure they are very deserving of the praise, but not a single one would even try to work with me to deliver the car.
Passport contacted me a couple of times about options to deliver the car and ultimately made the delivery happen. I was willing to have the car delivered to their headquarters in Lebanon, Missouri, and then finally transported to me from Lebanon. Final delivery of the car to me was by the President of the company, no less. How about them apples!
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
Louisiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
27524
Quote or Order Cost:
$1398
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