Review Report Review
Do not use this scammy business

Spenser W Submitted this review about Nexus Auto
Review made Live: 4/23/2025 2:23:00 PM
Do not waste your time or money on this fraudulent company as they do not even remotely come close to delivering on any of their promises. I originally called Nexus Auto Transport for an enclosed car shipment from the SF Bay Area to Chicago on April 9, 2025. I requested pickup dates of April 21st or 22nd, which the salesperson said would be no problem. The company provided no updates or communications around the status of our shipment and I had to call them multiple times to get any information. All they tell you is that "we're working on getting a driver" and they claim they will call me back with an update but they never do and I have to keep following up. As I'm writing this review, it is April 23rd and the company failed to meet their pickup window as they originally promised. They are still "searching for a driver" and are using every excuse in the book except for actually taking any accountability for their failure to deliver on their promise to me as a customer. Despite multiple manager assurances I would have a driver ready to pick up my order, I still do not have one. This company should not be in business. Do not ever consider them for car shipment.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Illinois
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
810363-PE
Quote or Order Cost:
$1700