Review Report Review
Refund not given

smit3@comcast.net Submitted this review about New Way Moving Services
Review made Live: 5/13/2010 3:50:00 PM
Rachel

I have canceled the card you used for the deposit. Please Send the reimbursment fo rthe full deposit to:



Donald Smith

22 Swamp Road

Erving Mass, 01344




As you can see below Rachel promised our refund on May 3rd within( tricky) 48 business hours. We still have not recieved it my wife is filing a formal complaint. What kind of company takes a deposit of 125 dollard for a service and dosnt perform the service and thinks they deserve to keep the deposit.

Don Smith




- Original Message - - -
From: "rachel"
To: smit3@comcast.net
Sent: Monday, May 3, 2010 11:10:23 AM GMT -05:00 US/Canada Eastern
Subject: Re: P501258



Dear Sir
Our number is not disconnected.
We are getting calls since the morning at the toll free number.
We will process you a refund within 48 business hours.
Rachel
Shipment Details
Origin State:
Missouri
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
P501258
Quote or Order Cost:
$675