Company Response Review Report Review
Moving from NY to Fl

Tom Submitted this review about Mercury Auto Transport
Review made Live: 5/27/2025 8:07:00 PM
Wow, I cant say enough about how easy it was to send my 2 cars to Florida using Mercury Auto Transport. Joe Kelly was my broker and he explained exactly how the process worked and what to expect. He was very knowledgeable and he saved us Alot of money when it came to cost as compared to other quotes we received. He evidently has the expertise to know how to properly bid so the drivers would want to take our cars without overpaying, since all the drivers look at the same board. That process was very quick, We were also fortunate that we moved at a good time when drivers wanted cars to bring back to florida, which Joe explained to us. Also the driver we used Dennis and his brother Kevin were awesome, as well. We got our cars in 2 days. Cant ask for better. Great experience, don't hesitate to use them. I Definitely will use him again.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1200
Quote or Order Cost:
$1200

Company Response
Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 5/29/2025 1:56:00 PM
Hi (Customer Name), Our policy is that you can cancel any time prior to a carrier being assigned to pick up your vehicle and receive a full refund. If you chose to cancel after a carrier has been assigned to pick up your vehicle, that is still fine except at that point the deposit does become non refundable