Company Response Review Report Review
Auto transport

James Charles Submitted this review about Mercury Auto Transport
Review made Live: 1/27/2021 5:15:00 PM
Mercury Auto Transport did a fantastic job by moving my car from Gilroy CA to FL. What was amazing about it, is the time taken from Mercury's broker to find me a driver also known as a transport. In less then an hour or so Drew was able to find me a transport under the name ok KLY without wasting my time like Global Logistic did by staging people to call me as a transport company. The only issue with the transport was lack of communication and language barrier beside that all was Fine. The driver is a very nice guy. He told me in 30 minutes and he was basically delivering the car in 30-34 minutes. I will definitely do business again with Mercury logistic over again. One last thing if you are reading this review. Upon your contract with any of brokers make sure, the quote given match the driver's COD quote or it will be a big fight. My driver from KLY worked with me as the quote given from Mercury differ from the transporter. This is when the frustration comes to play. If the broker fee is $ 150 or $200 and $500 as Cash On Delivery. Make sure you call the driver and confirm before a big surprise. Please note the broker has no ties with the transporter. The driver was able to work with me and after a phone he said no problem. Mercury Logistic is fast, and they mean business, their fees may be a little higher then the others but they will move your car and will not going to let you down. Thanks Drew for a smooth transaction.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1300
Quote or Order Cost:
$1500

Car Condition
  • Vehicle was damaged
Company Response
Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 1/29/2021 6:47:00 PM
Hi James, thank you very much for sharing your experience with transporting your vehicle. We are very happy to hear that Drew did a fantastic job assisting you. We appreciate your business and feedback, thank you for choosing Mercury Auto Transport!