Review Report Review
The broker doesn’t do his job

Nikita Smirnov Submitted this review about Karma Auto Transport
Review made Live: 3/14/2026 7:56:00 PM
02/24/2026 i purchased the transportation service with this company. Their policy "we don't charge until you're assigned a carrier". That's lie, they charged me the same minute i accepted a quote. 02/26/2026 i got a call from Karma and they said sorry our truck is broken we can't pick up your car next several days, i said okay but my pick up only on next Wednesday, they said sorry we called wrong number, your car will be picked up on time. Pick up date supposed to be 03/04/2026, nobody called me with update and today 03/05/2026 they said the truck us broken and etc. After i posted the review on Yelp. Karma Auto Transport was able to find a carrier and the car was picked up on 03/06/2026 Then for several days Bobby called me 5-6 times a day to ask me to delete the review. Now it is 03/14/2026 and the car is still standing at the carrier parking location for 8 days without any movement. The carrier is not answering, Bobby is not going to help me with it. Moreover, 03/14/2026 Karma Auto Transport sent me back 1200$ (original payment was 1379$). Where is my car and when it is going to be delivered? I got no updates and no responses from you and from the carrier.
Shipment Details
Origin:
Brooklyn, New York 11230
Pickup:
Late
Destination:
North Highlands, California 95660
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1403
Quote or Order Cost:
$1379

Car Condition
  • Items were stolen from the vehicle