Pasquale Zampieri
Submitted this review about Freight 4 All Review made Live: 12/7/2020 1:03:00 PM
This company doesnt care and only cares about themselves ! i booked through uship with this company and at first Alex was so nice and promised the world to me . Alex stated that my tow truck i purchased would be picked up on Dec 3, 2020 from Tipton Auction Ca, well that day came and said that drivers truck broke down and then stated in another text that driver fixed truck and was on way. Then another text came in stating truck broke down again. Then Friday came along and promised that would find another driver and never did happen. I told Alex that needed to be picked up by Dec 4, 2020 and then nothing . Then on Sunday evening he states that driver was up and running again, then i said ok for this Monday as i had no choice. You guessed it now truck driver axle broke , another excuse and he gives me the drivers number . I called the driver and driver stated " I F@&kin tired of this" "i will pick up your tow truck and drive your tow truck you purchased which is 10 miles away and bring it to my yard and when my truck is ready i will deliver" I said no way as i dont want it stored at a yard that i do not know or have it destroyed there. He hung up phone on me. I contacted Ritchie Bros Aution in Tipton Ca not to release my tow truck without my consent unless they call me for authorzation . Then i told Alex what happened and he stated i was a difficult client and that i was a "Azz" I asked uship for my deposit back and they cancelled it on their end as they were very sorry that this happened and i advised them i have all the texts as proof. They have escalated this higher up as they do not want this to happen to anyone else and in meantime Alex sends me a invoice for remainder of freight that has not been delivered or picked up. I said contract was not honered by his end and cancelled trough Uship. Now Ritchie Bros Auction found me a honest carrier and finally my tow truck will be shipped. People there are lots of reviews on google by this company and this is not the first time this has happenned to others , Be Aware and stay away from this dishonest unreliable company
Shipment Details
Origin:
Tipton, California
Pickup:
Never
Destination:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
123456
Quote or Order Cost:
$1350
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