Liars, thieves, bad communicators

Kirsten Submitted this review about F1 Auto Transport
Review made Live: 7/8/2025 4:43:00 PM
We scheduled a pick up from NV to FL. The driver Jose Vieira Neto +19548657856 requested payment on 06/27 from the customer before he picked up. The customer paid through Zelle to Optimus Prime Auto Transport to Jose. Jose claimed that on 07/03 the vehicle was delivered which wasnt true. On 07/08 the dispatcher LEONARDO FROEDER 1(561) 866-1518 threatened the customer and myself that he needs payment to deliver. The customer sadly thought this was for the vessel payment so she paid again to Leonardo Froeder through Zelle. Vehicle was not delivered on time and now Leonardo and Jose are playing stupid and wont refund the customer. DO NOT USE THIS CARRIER. Leonardo is nasty and Jose is pathetic. Neither helps and neither are good. Theyll steal your money, lie to you, disappear with your vehicle. If youd like proof please contact me, I have photos, screenshots and evidence and Im not the first person who has said this company is trash.