Company Response Review Report Review
its a waiting game

arianna Submitted this review about Direct Express Auto Transport
Review made Live: 6/11/2010 11:42:00 AM
I was told my car would most likely b picked up before 5he available date. Then I was told it may b a few more days..then I was told 7 days then 14 ... I scheduled my move around the 90% 1-7 day pick up...now im n another state with no car and no hope of them accomplishing anything.....!!!
Shipment Details
Origin State:
Louisiana
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
84092
Quote or Order Cost:
$750

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 6/11/2010 12:25:00 PM
Our outstanding record speaks for itself. Customer Arianna is mistaken. Why would anyone tell a customer that their car would be picked up before the first available date? That makes no sense. It appears Arianna was confused about the entire process. We wish Arianna well in all her future endeavors.