One of our best choices in 2025 was to select DIRECT CONNECT AUTO TRANSPORT, Inc., to ship our car from Florida to California. We have never shipped a vehicle and were 1000% clueless about the process. We filled out an online form seeking companies and, unbeknownst to us, learned this was mistake #1. We received her 50 replies via email, texting, and phone calls, offering their business with a few giving quotes. Of the first ten, there were offers from $500 to $800, all reasonable and too good to be true. I contacted the $500 offer and became suspicious when he wanted me to cashApp the $150 deposit to his mobile number. When I first requested the paperwork to sign, he responded the paperwork came after the deposit commitment: Hah! NOT!! That company and others stalked me virtually. I decided to look up each company on BBB and read reviews on Google, Reddit, and Yelp. I selected the top 3 companies meeting all our criteria: BBB accredited, rated, and overall reviews averaging 4.50-5.00. I first called Direct Connect Auto, and Miss Kristen D, who answered the call, was courteous, friendly, professional, and very caring! She patiently answered our questions, explaining the process to us. She quoted us $1200 for door-to-door insured delivery and emailed the paperwork to allow us to review the offer. This type of professionalism was what we sought, where we signed the contract, paid the deposit, and confirmed arrangements. Transporting a car across the US for $500 was ridiculously suspicious. After reading the review and others, we learned that scammers demanded much higher payments at pickup and/or dropoff sites. DIRECT CONNECT AUTO TRANSPORT is the real deal! RUN as fast as possible to book this company as they are honest and efficient and pick up and deliver when they say! Excellent customer service from Kristen D is unmatched. Its accurate pickup and delivery dates/times made life easy! DIRECT CONNECT AUTO TRANSPORT "ROCKS"!! KUDOS and BBB's A+ rating is very True!
