william sharron
Submitted this review about Broadway Auto Transport Review made Live: 9/10/2026 4:04:00 PM
After reviewing many company and getting many quotes I decided on Broadway. BAD, BAD mistake. Signed a contract on 08/11/2026 for haul from Texas to Ohio for $750. $250 deposit. $500 cod. Said they had a driver. Pick up on 08/14, drop date 08/17. They contact me on 08/12 stating that they couldn't ship it because the large 8 car haulers don't like to haul newer autos and it might take a lot more time to find an 8 car hauler. I was set up with the dealer to be there on the 14th.They send me a new contract that was $350 more. Because they had to use a smaller 3 or 4 car hauler. I was stuck, and signed the contract. Pickup was on the 13th, drop on the 17th. After i signed the contract the communication between Broadway or the driver was difficult. Would not respond most of the time or were very difficult to understand. HERE IS THE KICKER; the dealership where the car was picked up stated it was a large hauler that had room for at least 8 and maybe more cars on it. I received the car on the 17th and took pictures. It was an 8 or more car hauler. That's why it took longer to get here, because of all the drop offs on the way here.DO NOT DO BUSINESS WITH THIS GROUP
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1rst $750 2nd $1100
Quote or Order Cost:
$1100
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