Jorge, my contact at AmeriFreight, COMMITTED to getting my car safely to Massachusetts within the time frame requested and at the price within the perimeters I agreed to in my contract. His COMMUNICATION with me via phone and email kept me updated on the posting board activity and offers to transport the vehicle. All phone calls and emails were returned promptly. When the first offer did not meet my cost expectations, he told me not to worry and that he would keep it on the board. There was absolutely no pressure to take an offer if it did not meet my cost expectations. The COURTESY shown to me, respecting my wishes, understanding my need to have the car delivered within a specified time frame and overall manners was beyond reproach. The carrier used also gets an A+ in Commitment, Communication, and Courtesy. The driver delivered the vehicle the day promised, phoned myself to arrange a pick-up time and to arrange a drop - off time (a 2 hour window), and was well mannered and patient in answering all my questions. All calls to him were answered immediately at both the pick-up and delivery end.
Shipment Details
Origin State:
Washington
Pickup:
Early
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940028872-WF
Quote or Order Cost:
$1050
Company Response AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/13/2013 9:42:00 PM
(Google us - Best BBB rated car shipping) Discount rates, AFta protection - Jorge 678-608-0525
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