Michael
Submitted this review about Acertus Review made Live: 3/4/2025 10:17:00 AM
It's been over a week since I paid copart to have RCG ship a vehicle and still haven't received a delivery date. I don't have any answers let alone a date for a 400 mile transport that other companies offered same day service. Not to mention my money is tied up and I can't afford to cancel the shipment with RCG.. I would not use RCG ever again and advise people that they have better options available.. RCG is possibly the worst company I have ever dealt with and the proof is that most companies can make this delivery in two to four days. Its already been 8 days and neither company has given me a date or even a estimate of when they plan on actually performing there job duties.. stay away from RCG and don't give them your money .. don't pay for their services and find a company that is accountable and sustainable.. a company that doesn't take three weeks for a seven hour drive.. on top of it all they have done absolutely nothing to rectify the process and resolve it...
Shipment Details
Origin:
Little rock, Arkansas 72032
Pickup:
Never
Destination:
Metairie, Louisiana 70006
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
575
Quote or Order Cost:
$575
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