Horrible experience. First off, Reliable is a broker, so there is no telling what trucking company you will end up getting. I ended up with Accurate Auto Carriers. They SUCK!!!! Once Reliable finds you a hauler, they will not talk to you anymore, leaving you hi and dry. I was given a driver's cell number, not answered after 20 attempts over 3 days. The day the car was originally due to arrive, I had to call them and talk to 4 people just to find out i wouldnt get the car for another 4 days. The day the car finally arrived it took 5 hours for the idiot driver to get it off the truck. They actually parked a 1949 POS pick-up truck that didnt run in front of my car. I was told the POS would need a jump and I had to supply the jumper cables. When that didnt work the driver just looked at me like he had no clue what to do next. So, at my expense I had to call a wrecker to pull the POS off the hauler so I could get my car off. That cost an additional $100. The wrecker driver wanted to know who was going to pay to put the POS back on the hauler as it wouldnt run. I told the wrecker driver I dont give a sh*t what you do with the POS pick-up after you get it off the hauler. As soon as he finally got it off th hauler, and my car was taken off, I paid and left the scene. I was there for a total of 5 hours. I thanked the wrecker driver and hopefully he didnt load the POS back on the hauler for the retarded driver. Why in God's name would you park a vehichle that doest run in front of the next car you have to unload and not have a plan on how to move my car off the hauler. Never again will I use either one of these companies, and I hope both companies go down the tubes. Save yourself the aggravation and find a better transportaion company.
Shipment Details
Origin State:
Missouri
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
jeremy white
Quote or Order Cost:
$1050
Car Condition
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