Company Response Review Report Review
Worst company out there

Gary Eaker Submitted this review about AMKO Automovers
Review made Live: 3/28/2014 6:21:00 PM
Driver showed up late and was not qualified to load the truck, the gentleman I purchased the truck had to load it for them. All contact that was made with the driver had to come from me. The transporter never contacted me at all. The driver told me the truck would be delivered 3/27/14 no one showed. I called the broker and was told that it would be delivered on the 28th before 2pm. with a call 1 hour to confirm, never happened. Called the driver again and was told that a local driver had the truck and someone would call to set up delivery. No one has. Called and no one answers their phone. I will call the broker and file a claim, I will call the better BBB and let them know about this transporter and their practices and any one else that will listen. They should have there transporter permit pulled.
Shipment Details
Origin State:
Connecticut
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
439033-bq
Quote or Order Cost:
$1350

Company Response
Tina from AMKO Automovers Submitted this response.
Response Date: 1/23/2015 5:09:00 PM
Gary Eaker, Thank you for the business and feedback. We strive to provide the best service possible with honesty and customer satisfaction as our top priorities. It is regretful that you had an awful experience with us. In California, we do all our pickups and deliveries with a local, smaller truck, and it seems that no one notified you of that until the very end when you were trying to receive your vehicle; which is probably why you were getting different delivery dates. We apologize for the confusion. Also, it shows that we delivered your vehicle on Dec. 30, 2014. We were contracted to pick up the vehicle on the 22nd and delivery on the 31st, so we were actually earlier then the arranged time. Thank you again for the feedback; we will use this information to improve our service in the future.