The transport and delivery of my vehicle was excellent. The car arrived quickly and the driver went above and beyond - kept in contact, was very considerate, and answered my questions. Excellent expe [More]
SGT Auto Transport - We're delighted to hear about your excellent experience with our transport and delivery service! Providing timely and considerate service is our priority. Thank you for choosing us for your vehicle tr...
We had a very good experience moving our vehicle with SGT they were very prompt with time and drop off was also right time . I would use the service again
SGT Auto Transport - We're delighted to hear about your positive experience moving your vehicle with us! Thank you for the feedback and we look forward to assisting you again ...
SGT was able to find a suitable freight company within 48 hours as promised and the carrier delivered ahead of schedule. SGT was easy to deal. The reps were all professional and able to walk me thro [More]
SGT Auto Transport - Thank you for your positive feedback! We're delighted that we could deliver on our promise and provide a satisfactory experience. Our team is always here to assist you every step of the way. Looking f...
Driver went out of his way to meet us at the time we wanted. And he fixed a loose fender in the bargain. SGT order interface wasn’t as transparent about portion of cost that went to them vs driver as [More]
SGT Auto Transport - Thank you for your feedback. We're glad to hear that the driver was accommodating and even fixed the loose fender. We apologize for any inconvenience caused by the lack of transparency in our order in...
What I was told was what happened. No surprises. Great customer service. A+ BBB rating! The only way to transport a vehicle! Very satisfied!
SGT Auto Transport - Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with us. Our top-notch customer service and A+ BBB rating are the cornerstones of our commitment to satis...
Door to door service, they were able to hold onto my car for me when I wasn’t able to pick up for a couple of days, overall great experience. Driver was very professional and my car arrived sooner tha [More]
SGT Auto Transport - We're glad you had a great experience with our door-to-door service! Our team is always ready to assist and ensure your satisfaction. Thank you for choosing us!
Excellent service. Picked up on a Saturday - the guy called several times with updates. Incredibly smooth and efficient and a great price. Would pick them again if needs arise. Blue sky was amazing fr [More]
SGT Auto Transport - Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our smooth and efficient service at a great price. Your satisfaction is our priority. We look forward to...
Just received my 2015 Ford Transit, available for pickup July 19th, picked up on the 20th.
It was Delivered 4 days later. This is the second time I've I've used SGT, 2 months ago my Mercedes was pic [More]
SGT Auto Transport - We're glad to hear that both vehicles were in perfect condition! Thank you for choosing us, and we look forward to serving you again in the future.
Company never delivered my car to the final address. They sent it to storage 2h away after trying to deliver it 4 days early (my time window was 7-9 days as I wouldn’t be there to receive the delivery [More]
SGT Auto Transport - Dear Sophia,
Thank you for sharing your experience.
First and foremost, we extend our sincerest apologies for the situation you encountered. At our company, customer satisfaction is of the utmos...
DO NOT CONTRACT WITH SGT UNTIL READING THIS!!!!
I contracted with SGT to ship my new Ioniq 5 from Colorado to Delaware. The car was picked up a day late but that was the least of the problems. The [More]
SGT Auto Transport - Thank you for sharing your feedback with us. We apologize for the unfortunate situation you experienced with the shipment of your vehicle. We understand your frustration and would like to provide some...
Consumer beware! My husband had contacted SGT Auto Transport a week ago to transport his vehicle from Iowa to California. A price was agreed upon and the vehicle was set to be picked-up between Mond [More]
SGT Auto Transport - We sincerely apologize for the inconvenience and frustration caused by the delay in picking up your vehicle and the unexpected increase in price. We work with estimated windows for pick-up and deliver...
From start to finish line everything was perfect. The communication was great and my Mustang arrived just on time. The driver was updating me through the entire process. A+ service! I will use them ag [More]
SGT Auto Transport - Thank you for your glowing review! We're thrilled to hear that everything went perfectly from start to finish. Our team takes great pride in providing excellent communication and ensuring timely deliv...
Terrible experience, do NOT use this company
I put in an order to ship my car and had been told the car would be picked up today or tomorrow. They called me at 7 AM today. I woke up at 8 and called t [More]
SGT Auto Transport - Dear Lucy,
Thank you for graciously sharing your experience with us.
We sincerely apologize for the negative encounter you had. It is truly regrettable, and we deeply apologize for the distressi...
The first thing I encountered when I requested a quote on 5-22-2023 was a large delay (20 minutes) associated with the telephone tree. No one picked up the phone while an SGT voice repeated over and o [More]
SGT Auto Transport - Thank you, Edward, for sharing your feedback. We sincerely apologize for your negative experience and want to assure you that we take your feedback seriously. It will be instrumental in improving the ...
Received a call about picking up my car. The cost to ship was $300 more than quoted. I was told that the car would be picked up Saturday 6pm, and delivered Sunday. Car wasn't picked up until 730 and i [More]
SGT Auto Transport - Dear Ralph,
We sincerely apologize for the inconvenience and frustration you have experienced regarding the pickup and delivery of your car. We understand that the cost discrepancy and delays have ...
First, I called SGT back on 3/3/23 to get a quote for their service and to get the details on how the transport of two vehicles would work. I was given a quote for our cross-country move but since we [More]
SGT Auto Transport - Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your move and we appreciate your feedback. We take customer feedback seriously, and we assure you tha...
Our car was delivered to us in good condition, and in the estimated time frame. You need to know you are dealing with a broker, and not the actual company that will be driving your vehicle - but that [More]
SGT Auto Transport - Thank you for your valuable feedback regarding your recent experience with our car transport service. We apologize for any inconvenience caused and appreciate you taking the time to share your concern...
I wanted to share my recent experience with SGT Transport, and unfortunately, it was far from satisfactory. The issues I encountered with this company include poor communication, inflexibility, and un [More]
SGT Auto Transport - We sincerely appreciate you for sharing your recent experience, and we deeply apologize for the unsatisfactory service you have received. We would like to clarify that our carriers make every effort t...
I had a terrible experience with this company. I booked a trip to have my daughter's car transported back from college (AZ-NY) months in advance. I have done this before and know how it works. as the [More]
SGT Auto Transport - Dear Lauren,
We apologize for the inconvenience you experienced. We appreciate your feedback as it helps us identify areas for improvement in our services.
Upon reviewing our records, we did re...
I had my car shipped from Carmel to LA. This was one of the easiest parts of the whole move. SGT was very easy to work with and I really liked the price. I have shipped cars in the past with other sh [More]
SGT Auto Transport - Thank you for choosing our car shipping services! We're glad to hear that your experience was smooth and hassle-free. We strive to provide excellent service at a competitive price. It's great to know ...
SGT Auto Transport Corporation is A-M-A-Z-I-N-G! Exceptional service. My driver, Irakli was the most polite, respectful and professional ever. I will definitely recommend SGT to friends and family.
SGT Auto Transport - Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
My car was delivered over 1 week after the promised delivery date. They said they would give me a $150 visa gift card as some sort of compensation. Once my car was finally delivered I needed to reach [More]
SGT Auto Transport - Thank you for providing us with your feedback. We would like to clarify that our company does not offer Visa gift cards. Could you kindly email us at feedback@sgtautotransport.com with your order numb...
