Do NOT use this vehicle carrier! I typically only post positive reviews, or I don’t review at all, but I had to make an exception because of how terrible their customer service is. The car eventually [More]
Driver Mihng called and we met at a parking lot near my home. I watched as he loaded the car on the carrier, talking with him about his company and Portland ( he lives there). Having retired from truc [More]
I hired Road Runner to transport a brand new Cadillac Escalade from Florida to Tennessee. I received my brand new car with multiple, deep scratches on the front bumper and side mirrors. The driver tri [More]
The entire team was easy to communicate with, punctual, friendly, and careful--what else could you ask for? The driver went out of his way to ensure that my truck was parked for pickup in a more secur [More]
I paid this company to transport my car door to door. The driver is now telling me I have to meet him on the other side of the city to pick up my car. He stated he has to unload nine cars to retriev [More]
RoadRunner Auto Transport - Terry, we sincerely apologize for the inconvenience you experienced with our service. We understand the frustration of having to pick up your car on the other side of the city, and we regret any confu...
I will be adding to the many negative reviews for this company. I bought a 1949 Ford F5 truck in Moses Lake Washington and wanted to move it to Nampa, Idaho. I used the Road Runner Auto Transport we [More]
RoadRunner Auto Transport - Jim, we sincerely apologize for the negative experience you had with us here at RoadRunner Auto Transport, and we appreciate you bringing these issues to our attention. We regret any inconvenience cau...
Price was almost twice as much of all the quotes I got but I wanted a quality shipper.
Truck arrived a day later than I scheduled causing the shipper to take another day off work to wait on them and [More]
RoadRunner Auto Transport - Josh, thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced with your recent transport. We take your concerns seriously and appreciate...
The driver was on time and courteous. The car was delivered when he said it would be. We were quite happy with the service that we received. Thank you very much.
Just hired Road Runner to transport a car I recently bought from a car dealership in WA and being transported to NC. When I initially inquired they were all over my account. They called and emailed [More]
RoadRunner Auto Transport - Todd, we sincerely apologize for the frustration and inconvenience you have experienced with the delivery of your vehicle. We understand the importance of timely and transparent communication througho...
Transported my car just a few days after I reached out. Great price, fast and professional shipping, and great service! Highly recommend using this company to ship your car
Road Runner is excellent. I’ve used their services twice and will continue to. The driver Anthony was wonderful and very responsive. I highly recommend this company.
I used the RoadRunner Auto Transport to ship a car from Alabama to Ohio. I am extremely pleased with the service and will use them again. The driver picked up as scheduled and delivered the car a lo [More]
I initially chose RoadRunner Auto Transport based on a recommendation and high rating, expecting a seamless and efficient process for transporting my vehicle. Unfortunately, my experience has been far [More]
RoadRunner Auto Transport - Steven, we understand that you have since been issued a refund and we sincerely apologize for the inconvenience and frustration you have experienced with us here at RoadRunner Auto Transport. We under...
First and foremost, the car arrived undamaged and for that I am sincerely grateful. Unfortunately, despite planning the transportation 6 weeks in advance, signing a contract, and giving a deposit:
1) [More]
RoadRunner Auto Transport - Bert, we sincerely appreciate your feedback and would like to express our gratitude for choosing our services to transport your vehicle. We are pleased to hear that your car arrived undamaged, and we ...
We booked our shipment on a Sunday, and in just a little over 48 hours, our car was in our driveway, safe and sound! The booking process was easy, with great communication. Alex delivered our car from [More]
Company was very nice and the communication from beginning to end was excellent. The Car made it to Arizona in the exact time they said it would. Thank you
My car was scheduled for a pick up on a Saturday. I received a text and email that Saturday morning confirming they would pick up that day. No one showed up that day.I couldn’t reach roadrunner unti [More]
Called multiple companies to help me move my ram 3500 dually and all said it’s too big and they couldn’t move modified trucks. Roadrunner Auto Transport helped me with the move and everything went per [More]
Was picked up on time and handed with care. Was delivered in a timely manner with no problems. Thank you for doing a great job. Would recommend your company to family and friends.
Great and quick service. My car was deluvered from Fl to California in just 4 days in perfect condition. Very happy with the cost and customer service.
Joseph Welna would hang up the phone immediately at the moment you say no. Then he would send you email complaining that you wasted his time and tried to teach you do not do that. No wonder I saw so [More]
RoadRunner Auto Transport - Zetian, We are deeply sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. At our company, we strive to provide the best possible service, and the...
I shipped a car to a dealership 75 miles away with no issues. The driver followed my directions and the car was delivered in time with all instructions managed well. Thank you.
