My vehicle was delivered only bc the police found the contractor company that RR hired. This company has also lied and manipulated me so much that is sad. I will never use this company again.
They made our cross country move so easy!! Very professional, easy to get a hold of and it was literally door to door service. Highly recommend using their services.
We've used Road Runner many times to pick up and deliver cars from our business.
They have great customer service over the phone, schedule quickly on my timeline for dates. Each driver I've seen in pe [More]
The radruner services was as advertised.. The onlyi thig I would suggest iss some kind of windshield covering.. it took long time to scap off the bugs.
Far exceeded my expectations. Friendly service and arrived as expected. Driver was very thorough and understood when i needed the car by. Will use them again in future.
The guys did a great job to send my car on a quick trip to catch a ferry on the east coast from Texas. They came through as promised! Well done especially in the rain.
To start, I hardly ever write reviews (good or bad), but service from Road Runner was THE WORST! I initially booked a car shipment about 3 weeks prior to my desired pick up date on 5/17/2023. I spoke [More]
RoadRunner Auto Transport - Nicole, thank you for sharing your feedback about your experience with us here at RoadRunner Auto Transport. We apologize for the inconvenience and frustration you encountered during the process. We t...
We chose Road Runner to transport our son’s sports car from Connecticut to Utah. The driver arrived exactly at the appointment time after alerting us the evening before to confirm the appointment. . H [More]
My driver was absolutely amazing. He was so polite, patient with my elderly father, super helpful, and very communicative. I cannot speak highly enough of the driver.
Roadrunner is frustrating. Not [More]
From order till arrival is very good, except driver demand for extra charge when pick up was not as quote. Needs to be more honest with customers. Everything else is fine.
RoadRunner Auto Transport - Thank you for your feedback. We apologize for any discrepancies in the quoted price. Our billing department will be in contact with you to address the issue. We appreciate your understanding and value...
Everything was handled perfectly. Driver was on time, and getting the service organized was seamless, and delivery was actually ahead of schedule.. would highly recommen
I reached out for transport from NJ to La and not only did Jay answer all my questions but the pickup and drop off was smooth and quick. I definitely would go with them again. My car was brand new out [More]
I scheduled a transport weeks in advance and confirmed it a few days before pick up. The price was increased but I didn't have many options about that. Then I never heard anything from the driver even [More]
RoadRunner Auto Transport - Maggie, we strive to provide excellent customer service and we are very are sorry to hear about your recent experience. We have asked that management contact you as soon as possible to aide in resolvi...
I had an overall decent experience. Initially the communication from the group that was subcontracted was spotty, but Road Runner did clear things up and was able to answer my questions. My car arrive [More]
thank you for your great service with just a 5 day notice that i needed a transport. the gentleman from TDC ,Dave was his name, was very courteous and concientous about his job and the transport of [More]
My experience with this company was good. My vehicle was picked up and dropped off on the scheduled days, and it was returned to me in the same condition as when I'd parted with it. The driver who pic [More]
Do not use Road Runner. They were the first company i spoke with and reassured me they could handle picking up my car at the port in Brunswick Ga and deliver to my home in Alabama. They strung me a [More]
RoadRunner Auto Transport - Patricia, we apologize for any inconvenience you may have experienced, due to the unexpected cancellation of the assigned carrier. It is for this reason that we rely on a vast network of carriers read...
They shipped my car from Woodland, WA to Natick, MA for $1672 (plus $95 insurance) without damage. It took 12 days, although the original estimate was 7-10. You need to understand that RoadRunner Auto [More]
The main thing is the vehicle arrived safely without damage, so that deserves 4 stars. There were a lot of issues: they were very slow to confirm the pickup date, and then once confirmed the driver ca [More]
Overall a great job with entire event. No real issues as everybody did a nice job of scheduling, dispatch and driving.
I will use my next transportation
Smooth & Professional process. Will definitely use again. Easy to schedule. There was concise and open communication between us and RoadRunner Auto Transport.
Very courteous, professional, and on time! The price was reasonable, and they were very easy to deal with. I would definitely use them again if needed.
RoadRunner Transport picked my new Ford Raptor in Texas and delivered it to Southern California.
Communication throughout the process from providing the price to the delivery was accurate and professi [More]