I was able to have my car transported but the customer service was very bad. I was told very little information about the process, my emails were almost always ignored unless I called. Even then rarel [More]
AmeriFreight Car Shipping - Thank you for your feedback. We’re glad that your vehicle was successfully transported, though we're sorry to hear the communication didn’t meet your expectations. When bookings are placed far in adva...
I am a past user of Montway, so I understand their service door to door.
On my recent shipment back to my home, the driver called at 7:30 at night, and said said I will be at a rest area in 90 minute [More]
Montway Auto Transport - Hello Ron. We apologize for the inconvenience. Drivers do their best to pick up and deliver as close to your locations as possible. There are many factors, both physically and legally, that can preven...
I received a quote but was unable to get in touch with anyone to answer my questions. I called 7 times over 4 days. After leaving two voicemails for my sales representative (over two days) and waiti [More]
Car delivered by friendly courteous driver. contract presentation and fees was not within what was discussed. would not use them again. Misled on firm cost.
I contracted with Montway to pick up my car on a specific date. This was done on a timely basis. After that things didn’t go well. I was notified that a carrier truck would be transporting my car and [More]
Montway Auto Transport - Thank you for taking the time to share your feedback. We want to clarify that our standard procedure is to provide all updates via email, and records indicate that we sent notifications regarding your...
They were helpful on the front end getting my bike picked up the day I asked for but it took almost a week to get it delivered. There was almost no communication and TCI was unwilling to help figure [More]
Getting the bike picked up was easy but it took almost a week to get it delivered. Horrible communication with driver and TCI offered little assistance. Wouldn't use them again.
The car got to me in 4 days, it was in perfect condition other than being covered in road mud, this is fine, because I only payed for an open trailer. The driver was amazing!! Due to the angle of the [More]
So we booked to ship our RV from California to Ohio recently and Arthur helped us. However when the drive showed up to pick up our RV there was a HUGE language barrier and he said he could not start i [More]
Review by michaelon 3/4/2025 10:17 AM
about Acertus
It's been over a week since I paid copart to have RCG ship a vehicle and still haven't received a delivery date. I don't have any answers let alone a date for a 400 mile transport that other companies [More]
