This was a horrible experience. The broker (Stacy with Sonic Auto Transportation) agreed to a Saturday delivery date and told me the carrier company (Giorgi with Atop shipping) agreed to this date as [More]
Sonic Auto Transportation - Dear customer, thank you for contacting us. We value our customers feedback and take their concerns seriously. As per our records Saturday was an estimated date when your vehicle was supposed to be de...
Stacy at Sonic Auto Transport contacted me and said she could arrange shipment of a car, then soon as we filled out the paperwork online her whole story changed with multiple excuses on why the job wa [More]
Beware: Misleading Practices and Unreasonable Charges
My experience with this company was profoundly disappointing and I urge potential customers to steer clear. I was initially impressed by their off [More]
Sonic Auto Transportation - Dear customer, thank you for contacting us. As per our records your vehicle was dispatched to the carrier, and according to the contract, paragraph D: "If for any reason Customer needs to change the p...
Do not book them! They will try to find a way to rip you off. When I spoke to one of them, I was told i have 48 hours to cancel without any penalty. When I booked with them, $395.00, no hidden fee. [More]
Sonic Auto Transportation - Dear customer, please accept our sincerest apologies for the inconvenience caused. We want to assure you that we did our best to negotiate the price and talk the driver down so he could make a discoun...
Classic "bait and switch" operation. Original quote $950.00 - ended up paying $1350.00.
Service representative was dishonest regarding price / delivery date (5 days late) / and method of payment.
R [More]
Sonic Auto Transportation - Dear Chris, on behalf of the entire Sonic Auto Transportation team - we'd like to apologize for the inconvenience caused. Indeed, $950 was an estimated quote for transporting your vehicle, though we w...
Started off for the quote of under $1,100 for a move from New York to Colorado. Before I signed up the communication was fantastic. Then they put me out for bid and the price went up to 1400. The deli [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We value our customers feedback and take their concerns seriously. As per our records, there's no missed calls neither unresponded messages from you. We've p...
Using this company was such a hassle! I chose them because they had a better grade on the BBB website than other companies I was looking at, and such a mistake. They were very hard to deal with. Thi [More]
They first give a quote then lie and said the driver requested more to get the car. They do not communicate and lie about pickup times. The driver himself said they were horrible to work with and they [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We’ve reviewed your order and we have to say we always give estimated quotes. Your shipping agent informed you about that during the call and the final price...
Our $1,250 quote and initial agreement on Tuesday quickly turned into a $1,650 "take it or leave it" bill on Friday when we were already at the airport on our way out of town, the vehicle was supposed [More]
Sonic Auto Transportation - Dear Joe, please accept our sincerest apologies for the inconvenience caused. We want to assure you that we did our best to negotiate the price and talk the driver down so he could make a discount for...
I was skeptical about using this company after reading complaints about last minute rate hikes, but decided to take a chance. Sure enough on the day they were scheduled to pick up the vehicle they inf [More]
Sonic Auto Transportation - Dear Customer, we appreciate you taking the time to provide feedback on your experience with our company. We apologize for any inconvenience or frustration you may have encountered during the process....
