Company Response Review Report Review
Mark Anthony vs. Wooster's Walkabout Service

Pat Weaver Submitted this review about eShip
Review made Live: 10/1/2013 10:38:00 AM
Mark with eShip was courteous and very helpful. Even after the car had been delivered. There was some damage done to the car while in transit. Two dents had been put in the roof of the car. I had taken pictures before the car left from the pickup. Some brokers would have told me that it was not their problem but Mark has continued to help with the problem. Thanks Mark and have a very blessed life. The trucking company, Wooster's makes me feel like they are trying to get out of this as cheaply as possible instead of making the customer happy in something that is clearly their fault. Things have not been totally settled yet but hopefully I am out of the mix.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
154774
Quote or Order Cost:
$550

Car Condition
  • Vehicle was damaged
Company Response
Craig G from eShip Submitted this response.
Response Date: 10/1/2013 12:33:00 PM
Mark Anthony manthony@eshipautotrans.com (954) 300-1550 Thank you for sharing your experience Patricia unfortunately vehicles do get damaged during transit from time to time. That's what your Liability & Cargo INS is there for you to file a claim in the event of an unforeseen issue during transit, Eship will always help you file a claim and answer any question your may have about repairing your vehicle.